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Issues related to Twilio’s Software

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Issues found outside of Twilio’s Network

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Issues related to Zipwhip's Services

Scheduled maintenance

System Metrics

United States SMS Carrier Maintenance - Verizon

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 06, 2025 - 21:00 PDT

Scheduled - The Verizon network in the United States is conducting a planned maintenance from 06 August 2025 at 21:00 PDT until 08 August 2025 at 02:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from Verizon United States handsets.
Aug 6, 2025 21:00 - Aug 8, 2025 02:00 PDT

Russia SMS Carrier Maintenance - Tele2

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 04, 2025 - 13:01 PDT

Scheduled - The Tele2 network in Russia is conducting a series of planned maintenances from 04 August 2025 at 13:00 PDT until 27 August 2025 at 17:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Tele2 Russia handsets.

Note, the maintenance will be carried out on each of the following dates and times:

04 August 2025 at 13:00 PDT until 04 August 2025 at 17:00 PDT

06 August 2025 at 13:00 PDT until 06 August 2025 at 17:00 PDT

11 August 2025 at 13:00 PDT until 11 August 2025 at 17:00 PDT

13 August 2025 at 13:00 PDT until 13 August 2025 at 17:00 PDT

18 August 2025 at 13:00 PDT until 18 August 2025 at 17:00 PDT

20 August 2025 at 13:00 PDT until 20 August 2025 at 17:00 PDT

25 August 2025 at 13:00 PDT until 25 August 2025 at 17:00 PDT

27 August 2025 at 13:00 PDT until 27 August 2025 at 17:00 PDT
Aug 4, 2025 13:00 - Aug 27, 2025 17:00 PDT

Uptime over the past 90 days. View historical uptime.

PROGRAMMABLE MESSAGING Operational

90 days ago

100.0 % uptime

Today

MMS Operational

SMS Operational

SMPP Operational

Messaging Channels Operational

Notify Operational

Conversations Operational

Messaging Insights Operational

Messaging Services Operational

Content API Operational

Toll-free verification Operational

90 days ago

100.0 % uptime

Today

PROGRAMMABLE VOICE Operational

90 days ago

100.0 % uptime

Today

PSTN Operational

SIP Interface Operational

Client Web Operational

Client Mobile Operational

Conference Operational

Recording Operational

Queue Operational

Text-to-Speech Operational

Recording Transcriptions Operational

TwiML Operational

Voice Insights Operational

Speech Recognition Operational

Intelligence Operational

Pay Operational

Media Streams Operational

Dialogflow Operational

ConversationRelay Operational

90 days ago

100.0 % uptime

Today

Voice REST API Operational

90 days ago

100.0 % uptime

Today

ACCOUNT SECURITY Operational

Authy 2FA Operational

Verify Operational

Authy App Operational

Lookup Operational

ELASTIC SIP TRUNKING Operational

Origination Operational

Termination Operational

FLEX Operational

Flex Application Platform Operational

TaskRouter Operational

Flex Insights Operational

Flex Agent Desktop Operational

Flex Queue Stats Operational

Flex Teams View Operational

Flex Admin Console Operational

Flex Routing Operational

Flex Conversations Operational

Flex Programmable Chat Operational

Flex Programmable Voice Operational

Proxy Operational

Flex Plugins Operational

Flex Billing Operational

INTERCONNECT Operational

PHONE NUMBERS Operational

PROGRAMMABLE CHAT Operational

PROGRAMMABLE VIDEO Operational

Group Rooms Operational

Peer-to-Peer Rooms Operational

Recordings Operational

Compositions Operational

Network Traversal Service Operational

Go Rooms Operational

Video Insights Operational

PROXY Operational

SERVERLESS Operational

Studio Operational

Functions Operational

Assets Operational

TwiML Bins Operational

Sync Operational

DEVELOPER TOOLS Operational

Console Operational

Event Streams Operational

Debugger & Alarms Operational

Documentation Operational

REST API Operational

Bulk Export Operational

TWILIO PLATFORM Operational

Billing Operational

Customer Support Center Operational

Other Operational

Account Insights Operational

Trust Hub Operational

Organization Operational

CARRIER NETWORK Operational

SMS Long Code, North America Operational

MMS Long Code, North America Operational

SMS Short Code, North America Operational

MMS Short Code, North America Operational

SMS Toll-Free, North America Operational

MMS Toll-Free, North America Operational

Voice, North America Operational

Voice, Latin America Operational

SMS, Latin America Operational

Voice, APAC Operational

SMS, APAC Operational

MMS, APAC Operational

Voice, Europe Operational

SMS, Europe Operational

Voice, Middle East & Africa Operational

SMS, Middle East & Africa Operational

Verify Silent Network Auth Operational

Lookup Identity Match Operational

Lookup Line Type Intelligence [Legacy API] Operational

Lookup Line Type Intelligence [Twilio API] Operational

Lookup SIM Swap Operational

Legacy Identity MatchAndAttributes Operational

FRONTLINE Operational

Sender ID Operational

90 days ago

100.0 % uptime

Today

ZIPWHIP MESSAGING Operational

SMS Long Code, North America Operational

MMS Long Code, North America Operational

SMS Toll-Free, North America Operational

MMS Toll-Free, North America Operational

ZIPWHIP TOOLS Operational

Zipwhip Provisioner Dashboard and API Operational

Zipwhip Support Ticketing Operational

Toll-Free Verification Portal Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

South Africa SMS Carrier Maintenance - Vodacom Aug `12`, `2025` `14:00` - Aug `13`, `2025` `20:00` PDT

The Vodacom network in South Africa is conducting a planned maintenance from 12 August 2025 at 14:00 PDT until 13 August 2025 at 20:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from Vodacom South Africa handsets.
Posted on Aug 07, 2025 - 13:40 PDT

United Kingdom Account Security Carrier Partner Maintenance - Three Aug `13`, `2025` `15:00`-`16:00` PDT

Our carrier partner Three United Kingdom is conducting a planned maintenance from 13 August 2025 at 15:00 PDT until 13 August 2025 at 16:00 PDT. During the maintenance window, there could be intermittent API request failures for Three United Kingdom customers.

Impacted Products: Verify Silent Network Auth, Lookup SIM Swap, Lookup Identity Match, Legacy Identity MatchAndAttributes
Posted on Aug 05, 2025 - 05:16 PDT

United States and Canada Twilio SMS and MMS Maintenance Aug `13`, `2025` `20:00` - Aug `14`, `2025` `00:00` PDT

Twilio is conducting a planned maintenance from 13 August 2025 at 20:00 PDT until 14 August 2025 at 00:00 PDT. During the maintenance window, there could be intermittent delays or failures delivering SMS and MMS to and from United States and Canada handsets when sending via long codes, short codes and toll free numbers.
Posted on Jul 09, 2025 - 20:45 PDT

Planned Maintenance for Flex Insights Historical Reporting Aug `16`, `2025` `01:00`-`03:00` PDT

The Flex Insights Historical Reporting dashboard visualization partner in the US will be conducting planned maintenance on Saturday, August 16, 2025, at 1:00 AM Pacific Daylight Time. The maintenance window is expected to last up to two hours. During this time, there may be intermittent failures when loading Insights Historical Dashboards or performing ETL uploads.
Posted on Aug 04, 2025 - 04:14 PDT

Japan SMS Carrier Maintenance - SoftBank Mobile Aug `18`, `2025` `07:00` - Aug `19`, `2025` `13:00` PDT

The SoftBank Mobile network in Japan is conducting a series of planned maintenances from 18 August 2025 at 07:00 PDT until 19 August 2025 at 13:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from SoftBank Mobile Japan handsets.

Note, the maintenance will be carried out on each of the following dates and times:

18 August 2025 at 07:00 PDT until 18 August 2025 at 13:00 PDT

19 August 2025 at 07:00 PDT until 19 August 2025 at 13:00 PDT
Posted on Jul 24, 2025 - 03:19 PDT

Ukraine SMS Carrier Maintenance - life:) Aug `18`, `2025` `15:00`-`17:00` PDT

The life:) network in Ukraine is conducting a planned maintenance from 18 August 2025 at 15:00 PDT until 18 August 2025 at 17:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to life:) Ukraine handsets.
Posted on Aug 06, 2025 - 07:52 PDT

United States and Canada Twilio SMS and MMS Maintenance Aug `20`, `2025` `20:00` - Aug `21`, `2025` `00:00` PDT

Twilio is conducting a planned maintenance from 20 August 2025 at 20:00 PDT until 21 August 2025 at 00:00 PDT. During the maintenance window, there could be intermittent delays or failures delivering SMS and MMS to and from United States and Canada handsets when sending via long codes, short codes and toll free numbers.
Posted on Jul 09, 2025 - 20:45 PDT

United States and Canada Twilio SMS and MMS Maintenance Aug `27`, `2025` `20:00` - Aug `28`, `2025` `00:00` PDT

Twilio is conducting a planned maintenance from 27 August 2025 at 20:00 PDT until 28 August 2025 at 00:00 PDT. During the maintenance window, there could be intermittent delays or failures delivering SMS and MMS to and from United States and Canada handsets when sending via long codes, short codes and toll free numbers.
Posted on Jul 09, 2025 - 20:45 PDT

United Kingdom Voice Carrier Partner Maintenance Sep `1`, `2025` `16:00`-`22:00` PDT

Our Voice carrier partner in the United Kingdom is conducting a planned maintenance from 01 September 2025 at 16:00 PDT until 01 September 2025 at 22:00 PDT. During the maintenance window, there could be intermittent call disconnects or call failures to Twilio United Kingdom mobile phone numbers.
Posted on Jul 29, 2025 - 16:05 PDT

System Metrics Month Week Day

API Response Time - North America

Fetching

API Response Time - Europe

Fetching

Past Incidents

Aug 7, 2025

Call Failures to a Subset of Twilio Phone Numbers in Israel

Resolved - The issue affecting inbound calls to Twilio Israel phone numbers has been resolved, and the service is functioning normally at this time.
Aug 7, 20:27 PDT

Update - We have started to see recovery for inbound calls to Twilio Israel phone numbers and will continue monitoring to ensure full restoration. We expect to share another update in 2 hours or sooner if more information becomes available.
Aug 7, 18:32 PDT

Monitoring - We have started seeing recovery for inbound calls to Twilio Israel phone numbers. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
Aug 7, 16:21 PDT

Update - We are continuing to investigate the issue causing call failures to a subset of Twilio phone numbers in Israel. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
Aug 7, 14:26 PDT

Update - We are observing call failures to a subset of Twilio phone numbers in Israel. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Aug 7, 13:26 PDT

Investigating - Our monitoring systems have detected a potential issue with call failures to a subset of Twilio phone numbers in Israel. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Aug 7, 13:19 PDT

United Arab Emirates SMS Carrier Partner Maintenance

Completed - The scheduled maintenance has been completed.
Aug 7, 19:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 7, 15:00 PDT

Scheduled - Our SMS carrier partner in the United Arab Emirates is conducting a planned maintenance from 07 August 2025 at 15:00 PDT until 07 August 2025 at 19:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to United Arab Emirates handsets.
Jul 24, 03:18 PDT

SMS Delivery Failures to the Naxtel Network in Azerbaijan

Resolved - We are no longer experiencing SMS delivery failures when sending to the Naxtel network in Azerbaijan. This incident has been resolved.
Aug 7, 17:57 PDT

Monitoring - We are observing successful SMS delivery to the Naxtel network in Azerbaijan. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
Aug 7, 15:57 PDT

Update - We are continuing to investigate the issue causing SMS delivery failures when sending to the Naxtel network in Azerbaijan. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
Aug 7, 15:46 PDT

Update - We are experiencing SMS delivery failures when sending to the Naxtel network in Azerbaijan. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Aug 7, 14:46 PDT

Investigating - Our monitoring systems have detected a potential issue with SMS delivery failures to the Naxtel network in Azerbaijan. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Aug 7, 14:42 PDT

RCS Messages Sent to AT&T Test Recipients are Failing for All Customers

Resolved - We are no longer experiencing failures when sending RCS messages to AT&T phone numbers added to the Sender as a test device. This incident has been resolved.
Aug 7, 17:55 PDT

Monitoring - We are observing recovery from the issue causing failures when sending RCS messages to AT&T phone numbers added to the Sender as a test device. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
Aug 7, 15:55 PDT

Update - We continue to observe failures when sending RCS messages to AT&T phone numbers added to the Sender as a test device. We are working with our providers to identify if this is expected. We expect to provide another update in 4 hours or as soon as more information becomes available.
Aug 7, 15:23 PDT

Update - We continue to observe failures when sending RCS messages to AT&T phone numbers added to the Sender as a test device. We are working with our providers to identify if this is expected. We expect to provide another update in 2 hours or as soon as more information becomes available.
Aug 7, 13:23 PDT

Update - We are observing failures when sending RCS messages to AT&T phone numbers added to the Sender as a test device. We are working with our providers to identify if this is expected. We expect to provide another update in 1 hour or as soon as more information becomes available.
Aug 7, 12:23 PDT

Investigating - Our monitoring systems have detected a potential issue with RCS message failures. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Aug 7, 12:07 PDT

SMS Delivery Delays to MTN Nigeria

Resolved - We are no longer experiencing SMS delivery delays when sending messages to MTN Nigeria. This incident has been resolved.
Aug 7, 15:34 PDT

Monitoring - We are observing recovery from SMS delivery delays when sending messages to MTN Nigeria. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Aug 7, 13:34 PDT

Update - We are still experiencing SMS delivery delays when sending messages to MTN Nigeria. Our engineers will keep on working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Aug 7, 11:50 PDT

Investigating - We are experiencing SMS delivery delays when sending messages to MTN Nigeria. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Aug 7, 10:58 PDT

Japan SMS Carrier Maintenance - NTT docomo

Completed - The scheduled maintenance has been completed.
Aug 7, 14:01 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 7, 08:00 PDT

Scheduled - The NTT docomo network in Japan is conducting a planned maintenance from 07 August 2025 at 08:00 PDT until 07 August 2025 at 14:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from NTT docomo Japan handsets.
Aug 7, 07:32 PDT

Mexico SMS Carrier Maintenance - AT&T

Completed - The scheduled maintenance has been completed.
Aug 7, 14:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 7, 12:00 PDT

Scheduled - The AT&T network in Mexico is conducting a planned maintenance from 07 August 2025 at 12:00 PDT until 07 August 2025 at 14:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from AT&T Mexico handsets.
Aug 6, 07:58 PDT

Thailand Voice Carrier Partner Maintenance

Completed - The scheduled maintenance has been completed.
Aug 7, 11:01 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 7, 10:00 PDT

Scheduled - Our Voice carrier partner in Thailand is conducting an emergency maintenance from 07 August 2025 at 10:00 PDT until 07 August 2025 at 11:00 PDT. During the maintenance window, there could be intermittent call disconnects or call failures to subset of Twilio Thailand landline phone numbers.

We are aware of the short notice and are working with our Carrier Partners to provide earlier notification where possible.
Aug 6, 23:26 PDT

Singapore Voice Carrier Partner Maintenance

Completed - The scheduled maintenance has been completed.
Aug 7, 11:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 7, 10:00 PDT

Scheduled - Our Voice carrier partner in Singapore is conducting an emergency maintenance from 07 August 2025 at 10:00 PDT until 07 August 2025 at 11:00 PDT. During the maintenance window, there could be Intermittent delays from and to Twilio Singapore phone numbers.

We are aware of the short notice and are working with our Carrier Partners to provide earlier notification where possible.
Aug 7, 04:46 PDT

SMS Delivery Reports Delay to Multiple Networks in United States of America via Subset of Shortcodes

Resolved - We are no longer experiencing SMS delivery failures to multiple networks in the United States of America. This incident has been resolved.
Aug 7, 10:08 PDT

Monitoring - We are observing recovery in SMS delivery delays when sending messages to multiple networks in the United States of America. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Aug 7, 08:14 PDT

Update - We are still experiencing SMS delivery report delays when sending messages to multiple networks in the United States of America. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Aug 7, 07:54 PDT

Investigating - We are experiencing SMS delivery report delays when sending messages to multiple networks in the United States of America. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Aug 7, 06:54 PDT

WhatsApp Messages Delayed Intermittently

Resolved - Twilio WhatsApp was degraded for 1 hour 26 minutes between 14:10 and 15:36 Pacific Time on 08/06/2025. During this period of time customers may have experienced delays in sending WhatsApp messages. The issue has now been resolved.
Aug 7, 09:15 PDT

Japan Voice Carrier Partner Maintenance

Completed - The scheduled maintenance for Japan has been postponed with no new date set. We apologize for not updating this sooner and for any confusion caused. Thank you for your understanding.
Aug 7, 07:20 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 7, 06:00 PDT

Scheduled - Our Voice carrier partner in Japan is conducting a planned maintenance from 07 August 2025 at 06:00 PDT until 07 August 2025 at 11:30 PDT. During the maintenance window, there could be intermittent call disconnects or call failures from and to Twilio Japan phone numbers for a maximum duration of 100 minutes per block.

This maintenance will impact approximately 6000 phone numbers and downtime will occur in one of the following blocks depending on the applicable national (050) number:

Downtime 1: 22:00 JST August 7 (06:00 PDT August 7) for 100 minutes

Downtime 2: 00:00 JST August 8 (08:00 PDT August 7) for 100 minutes

Downtime 3: 02:00 JST August 8 (10:00 PDT August 7) for 70 minutes

For any inquiries about your impacted phone numbers time slots, please reach out to your Twilio Account Manager or create a ticket via https://help.twilio.com/submit
Jul 9, 19:51 PDT

United States SMS and MMS Carrier Maintenance - T-Mobile

Completed - The scheduled maintenance has been completed.
Aug 7, 05:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 6, 21:01 PDT

Scheduled - The T-Mobile network in the United States is conducting a planned maintenance from 06 August 2025 at 21:00 PDT until 07 August 2025 at 05:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS and MMS to and from T-Mobile United States handsets.
Aug 4, 15:13 PDT

Trinidad and Tobago SMS Carrier Maintenance - bMobile

Completed - The scheduled maintenance has been completed.
Aug 7, 03:01 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 6, 20:01 PDT

Scheduled - The bMobile network in Trinidad and Tobago is conducting an emergency maintenance from 06 August 2025 at 20:00 PDT until 07 August 2025 at 03:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to bMobile Trinidad and Tobago handsets.
Aug 4, 15:12 PDT

Canada Account Security Service Partner Maintenance

Completed - The scheduled maintenance has been completed.
Aug 7, 03:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 6, 23:00 PDT

Scheduled - Our service partner is conducting a planned maintenance from 06 August 2025 at 23:00 PDT until 07 August 2025 at 03:00 PDT. During the maintenance window, there could be intermittent API request failures for the following carriers and country: Rogers Canada, Telus Canada, Bell Canada.

Impacted Products: Verify Silent Network Auth, Lookup Identity Match, Lookup SIM Swap, Legacy Identity MatchAndAttributes, Lookup Line Type Intelligence [Twilio API]
Jul 15, 13:32 PDT

SMS Delivery Delays To MTN Network in Ivory Coast

Resolved - We are no longer experiencing MMS/SMS delivery failures when sending messages to the MTN Network in Ivory Coast. This incident has been resolved.
Aug 7, 01:42 PDT

Monitoring - We are observing successful SMS delivery to MTN Network in Ivory Coast. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
Aug 7, 00:25 PDT

Update - We continue to investigate the issue causing SMS delivery delays when sending messages to the MTN Network in Ivory Coast. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
Aug 6, 22:06 PDT

Update - We continue to investigate the issue causing SMS delivery delays when sending messages to the MTN Network in Ivory Coast. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Aug 6, 18:08 PDT

Update - We continue to investigate the issue causing SMS delivery delays when sending messages to the MTN Network in Ivory Coast. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Aug 6, 16:08 PDT

Update - We are experiencing SMS delivery delays when sending messages to the MTN Network in Ivory Coast. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Aug 6, 15:08 PDT

Investigating - Our monitoring systems have detected a potential issue with SMS Delivery Delays to the MTN Network in Ivory Coast. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Aug 6, 15:04 PDT

Mexico SMS Carrier Partner Maintenance

Completed - The scheduled maintenance has been completed.
Aug 7, 00:01 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 6, 23:01 PDT

Scheduled - Our SMS carrier partner in Mexico is conducting an emergency maintenance from 06 August 2025 at 23:00 PDT until 07 August 2025 at 00:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Mexico handsets.

We are aware of the short notice and are working with our Carrier Partners to provide earlier notification where possible.
Aug 6, 16:06 PDT

United States and Canada Twilio SMS and MMS Maintenance

Completed - The scheduled maintenance has been completed.
Aug 7, 00:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 6, 20:00 PDT

Scheduled - Twilio is conducting a planned maintenance from 06 August 2025 at 20:00 PDT until 07 August 2025 at 00:00 PDT. During the maintenance window, there could be intermittent delays or failures delivering SMS and MMS to and from United States and Canada handsets when sending via subset of long codes, short codes and toll free numbers.
Jul 9, 20:44 PDT

Aug 6, 2025

United Kingdom Account Security Carrier Partner Maintenance - Vodafone

Completed - The scheduled maintenance has been completed.
Aug 6, 22:30 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 6, 12:20 PDT

Scheduled - Our carrier partner Vodafone United Kingdom is conducting a planned maintenance from 06 August 2025 at 12:20 PDT until 06 August 2025 at 22:30 PDT. During the maintenance window, there could be intermittent API request failures for Vodafone United Kingdom customers.

Impacted Products: Lookup Identity Match, Legacy Identity MatchAndAttributes
Aug 5, 05:17 PDT

Russia SMS Carrier Maintenance - MegaFon

Completed - The scheduled maintenance has been completed.
Aug 6, 17:01 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 6, 13:01 PDT

Scheduled - The MegaFon network in Russia is conducting a planned maintenance from 06 August 2025 at 13:00 PDT until 06 August 2025 at 17:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to MegaFon Russia handsets.
Aug 4, 08:00 PDT

SMS Delivery Delays to MTN Nigeria

Resolved - We are no longer experiencing SMS delivery delays when sending messages to the MTN network in Nigeria. This incident has been resolved.
Aug 6, 17:00 PDT

Monitoring - We are observing recovery from SMS delivery delays when sending messages to the MTN network in Nigeria. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Aug 6, 15:01 PDT

Update - We continue to investigate the issue causing SMS delivery delays when sending messages to the MTN network in Nigeria. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Aug 6, 14:49 PDT

Update - We continue to investigate the issue causing SMS delivery delays when sending messages to the MTN network in Nigeria. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Aug 6, 12:48 PDT

Investigating - We are still experiencing SMS delivery delays when sending messages to MTN Nigeria. This incident post was moved to monitoring by mistake. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Aug 6, 11:48 PDT

Monitoring - We are observing recovery in SMS delivery delays when sending messages to MTN Nigeria. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Aug 6, 11:17 PDT

Russia SMS Carrier Maintenance - Gazprom Telekom

Completed - The scheduled maintenance has been completed.
Aug 6, 17:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 6, 13:00 PDT

Scheduled - The Gazprom Telekom network in Russia is conducting a planned maintenance from 06 August 2025 at 13:00 PDT until 06 August 2025 at 17:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Gazprom Telekom Russia handsets.
Aug 4, 15:12 PDT

Call Quality Issues to a Subset of Twilio United Kingdom Phone Numbers

Resolved - The issue causing missing audio and silent calls to a subset of Twilio UK phone numbers has been resolved, and the service is functioning normally at this time.
Aug 6, 16:36 PDT

Monitoring - We have started seeing recovery from missing audio and silent calls to a subset of Twilio UK phone numbers. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
Aug 6, 14:36 PDT

Update - We continue to investigate the issue causing missing audio and silent calls to a subset of Twilio UK phone numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
Aug 6, 12:37 PDT

Investigating - We are observing Missing RTP streams /Silent Calls from subset of Twilio UK phone numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Aug 6, 11:35 PDT

Morocco SMS Carrier Maintenance - IAM

Completed - The scheduled maintenance has been completed.
Aug 6, 16:30 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 6, 16:01 PDT

Scheduled - The IAM network in Morocco is conducting a planned maintenance from 06 August 2025 at 16:00 PDT until 06 August 2025 at 16:30 PDT. During the maintenance window, there could be intermittent delays delivering SMS to IAM Morocco handsets.
Aug 5, 14:17 PDT

Russia SMS Carrier Maintenance - Sotovaja Svjaz MOTIV

Completed - The scheduled maintenance has been completed.
Aug 6, 16:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 6, 13:20 PDT

Scheduled - The Sotovaja Svjaz MOTIV network in Russia is conducting a planned maintenance from 06 August 2025 at 13:20 PDT until 06 August 2025 at 16:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Sotovaja Svjaz MOTIV Russia handsets.
Aug 5, 06:37 PDT

SMS Delivery Delays to AT&T Mexico

Resolved - We are no longer experiencing MMS/SMS delivery delays when sending messages to AT&T Mexico in Mexico. This incident has been resolved.
Aug 6, 13:38 PDT

Monitoring - We are observing successful SMS delivery to AT&T Mexico in Mexico. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
Aug 6, 11:38 PDT

Update - We continue to experience SMS delivery delays when sending messages to AT&T Mexico in Mexico. Our engineers are still working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Aug 6, 07:45 PDT

Update - We continue to experience SMS delivery delays when sending messages to AT&T Mexico in Mexico. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Aug 6, 05:47 PDT

Investigating - We are experiencing SMS delivery delays when sending messages to AT&T Mexico in Mexico. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Aug 6, 04:48 PDT

Voice: ConversationRelay Affected

Resolved - Twilio Voice: ConversationRelay was degraded for 62 minutes between 19:38 and 20:40 Pacific Time on 08/05/2025. During this period of time customers may have experienced the text-to-speech for ConversationRelay not working due an ElevenLabs incident. The issue has now been resolved.
Aug 6, 09:28 PDT

United States SMS and MMS Carrier Maintenance - T-Mobile

Completed - The scheduled maintenance has been completed.
Aug 6, 05:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 5, 21:00 PDT

Scheduled - The T-Mobile network in the United States is conducting a planned maintenance from 05 August 2025 at 21:00 PDT until 06 August 2025 at 05:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS and MMS to and from T-Mobile United States handsets.
Aug 4, 15:13 PDT

Mexico SMS Carrier Maintenance - AT&T

Completed - The scheduled maintenance has been completed.
Aug 6, 02:01 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 5, 23:01 PDT

Scheduled - The AT&T network in Mexico is conducting a planned maintenance from 05 August 2025 at 23:00 PDT until 06 August 2025 at 02:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to AT&T Mexico handsets.
Jul 30, 20:08 PDT

United States SMS Carrier Maintenance - Verizon

Completed - The scheduled maintenance has been completed.
Aug 6, 02:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 4, 21:00 PDT

Scheduled - The Verizon network in the United States is conducting a planned maintenance from 04 August 2025 at 21:00 PDT until 06 August 2025 at 02:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from Verizon United States handsets.
Jul 24, 18:53 PDT

SMS Delivery Delays and Failures to AT&T Long Codes, Short Codes and Toll Free Numbers in United States of America

Resolved - We are no longer experiencing SMS delivery delays and failures when sending Short Code, Long Code and Toll Free messages to AT&T network in the USA. This incident has been resolved.
Aug 6, 01:37 PDT

Update - We continue to observe recovery with the SMS delivery when sending Short Code, Long Code and Toll Free messages to AT&T network in the USA. We will be monitoring all services to ensure a full recovery and provide another update in 2 hours or as soon as more information becomes available.
Aug 6, 00:11 PDT

Monitoring - We are observing recovery with the SMS delivery when sending Short Code, Long Code and Toll Free messages to AT&T network in USA. We will be monitoring all services to ensure a full recovery and provide another update in 1 hour or as soon as more information becomes available.
Aug 5, 23:12 PDT

Update - We continue to experience issues with the SMS delivery delays and failures when sending Short Code, Long Code and Toll Free messages to AT&T network in USA. We’re consolidating the following StatusPage posts: https://status.twilio.com/incidents/ct6l02bpm5cp. Our engineering teams are actively working to resolve these issues. We expect to provide another update in 2 hours or as soon as more information becomes available.
Aug 5, 22:43 PDT

Update - We are still experiencing issues with the SMS delivery delays and failures when sending Short Code, Long Code and Toll Free messages to AT&T network in USA. We’re consolidating the following StatusPage posts: https://status.twilio.com/incidents/ct6l02bpm5cp. Our engineering teams are actively working to resolve these issues. We expect to provide another update in 1 hour or as soon as more information becomes available.
Aug 5, 21:41 PDT

Update - We are experiencing SMS delivery delays and failures when sending Short Code, Long Code and Toll Free messages to AT&T network in USA. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Aug 5, 21:24 PDT

Investigating - Our monitoring systems have detected a potential issue with Verity short code traffic. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Aug 5, 20:42 PDT

Multiple Destination SMS Carrier Partner Maintenance

Completed - The scheduled maintenance has been completed.
Aug 6, 00:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 5, 23:00 PDT

Scheduled - Our SMS carrier partner in Mexico, Panama and Peru is conducting a planned maintenance from 05 August 2025 at 23:00 PDT until 06 August 2025 at 00:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Mexico, Panama and Peru handsets.
Aug 1, 17:15 PDT

Aug 5, 2025

Automated Alert: No Customer Impact

Resolved - We have fully investigated the issue related to short code messages to Argentina and it was determined that there is no noticeable customer impact. All systems are operational.
Aug 5, 21:49 PDT

Investigating - Our monitoring systems have detected a potential issue when sending short code messages to Argentina. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Aug 5, 20:34 PDT

SMS Delivery Delays and Failures to AT&T Long Codes and Short Codes in United States of America

Resolved - We are still experiencing SMS delivery delays and failures when sending Short Code, Long Code and Toll Free messages to AT&T network in USA. However, since there are several Twilio impacted services, we're resolving this post and we're consolidating all impacted products and services into one post. You can check the status of this at https://status.twilio.com/incidents/9x3f5ztzp0ss
Aug 5, 21:37 PDT

Investigating - We are experiencing SMS delivery delays and failures when sending messages to Cingular Wireless (AT&T) network in USA. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Aug 5, 20:50 PDT

United Kingdom Account Security Carrier Partner Maintenance - Vodafone

Completed - The scheduled maintenance has been completed.
Aug 5, 20:30 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 5, 13:20 PDT

Scheduled - Our carrier partner Vodafone United Kingdom is conducting an emergency maintenance from 05 August 2025 at 13:20 PDT until 05 August 2025 at 20:30 PDT. During the maintenance window, there could be intermittent API request failures for Vodafone United Kingdom customers.

Impacted Products: Lookup Identity Match, Legacy Identity MatchAndAttributes

We are aware of the short notice and are working with our Carrier Partners to provide earlier notification where possible.
Aug 5, 06:38 PDT

SMS Delivery Delays to China Unicom in China.

Resolved - We are no longer experiencing SMS delivery delays when sending messages to China Unicom in China. This incident has been resolved.
Aug 5, 17:34 PDT

Monitoring - We are observing recovery from SMS delivery delays when sending messages to China Unicom in China. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Aug 5, 15:34 PDT

Update - We continue to experience SMS delivery delays when sending messages to China Unicom in China. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
Aug 5, 07:35 PDT

Update - We continue to experience SMS delivery delays when sending messages to China Unicom in China. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Aug 5, 03:34 PDT

Update - We continue to experience SMS delivery delays when sending messages to China Unicom in China. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Aug 5, 01:49 PDT

Investigating - We are experiencing SMS delivery delays when sending messages to China Unicom in China. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Aug 5, 00:56 PDT

On Call Engineers are Investigating an issue

Resolved - We have fully investigated the issue triggered by our automated alert system related to MMS message delivery to Verizon subscribers, and it was determined that there is no noticeable customer impact. All systems are operational.
Aug 5, 17:23 PDT

Investigating - Our monitoring systems have detected a potential issue with incomplete MMS delivery when sending multiple image attachments to the Verizon Network in the United States. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Aug 5, 17:20 PDT

Russia SMS Carrier Maintenance - Beeline

Completed - The scheduled maintenance has been completed.
Aug 5, 17:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 5, 14:01 PDT

Scheduled - The Beeline network in Russia is conducting a planned maintenance from 05 August 2025 at 14:00 PDT until 05 August 2025 at 17:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Beeline Russia handsets.
Aug 4, 04:38 PDT

Call quality issues From a subset of Twilio United Kingdom Phone numbers

Resolved - The issue causing call quality symptoms from a subset of Twilio United Kingdom Phone numbers has been resolved, and the service is functioning normally at this time.
Aug 5, 16:27 PDT

Monitoring - We have started seeing recovery from the issue causing call quality issues from a subset of Twilio United Kingdom Phone numbers. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
Aug 5, 14:27 PDT

Update - We are observing Call quality issues From a subset of Twilio, United Kingdom Phone numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
Aug 5, 10:53 PDT

Update - We are observing Call quality issues From a subset of Twilio United Kingdom Phone numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
Aug 5, 08:53 PDT

Investigating - We are observing Missing RTP streams /Silent Calls from/to subset of Twilio UK phone numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Aug 5, 07:53 PDT

Monitoring - We have started seeing recovery for the issue causing Missing RTP streams /Silent Calls on inbound and outbound calls to Subset of Twilio UK phone numbers. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
Aug 5, 05:53 PDT

Rest API Latency for Products other than Voice, Messaging, Flex, and Taskrouter

Resolved - The issue causing delays with REST API calls related to products other than Voice, Messaging, Flex, and TaskRouter has been resolved, and the service is functioning normally at this time.
Aug 5, 15:28 PDT

Monitoring - We are seeing recovery from the issue causing delays with REST API calls related to products other than Voice, Messaging, Flex, and TaskRouter. We will continue to monitor to ensure a full recovery. We expect to provide another update in 30 minutes or as soon as more information becomes available.
Aug 5, 14:57 PDT

Update - We are investigating an issue potentially causing delays with REST API calls related to products other than Voice, Messaging, Flex, and TaskRouter. Voice, Messaging, Flex and TaskRouter are working as expected without delays. Our engineering team is actively investigating and we will provide an update in one hour or as soon as more information is available.
Aug 5, 14:23 PDT

Investigating - Our monitoring systems have detected a potential issue with Twilio's REST API services. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Aug 5, 14:02 PDT

SMS Delivery Failures to Multiple Countries in Middle East

Resolved - We are no longer experiencing SMS delivery failures to multiple countries in the Middle East. This incident has been resolved.
Aug 5, 15:10 PDT

Update - We are observing successful SMS delivery to multiple countries in Middle East, but we are extending the monitoring period for an additional 2 hours to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
Aug 5, 13:10 PDT

Monitoring - We are observing successful SMS delivery to Multiple Countries in Middle East. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
Aug 5, 11:11 PDT

Update - We are experiencing SMS delivery failures to Multiple Countries in Middle East. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
Aug 5, 09:11 PDT

Investigating - We are experiencing SMS delivery failures to Multiple Countries in Middle East. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Aug 5, 08:11 PDT

Elevated rate of 60608 Errors for Lookup API V2 Reassigned Number API Calls

Resolved - The Lookup API V2 package Reassigned Number product was degraded for 33 minutes between 15:03 and 15:36 Pacific. During this period of time customers may have experienced an elevated rate of 60608 Lookup errors. The issue is now resolved.
Aug 5, 15:03 PDT

Russia SMS Carrier Maintenance - MegaFon

Completed - The scheduled maintenance has been completed.
Aug 5, 14:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 5, 07:00 PDT

Scheduled - The MegaFon network in Russia is conducting a planned maintenance from 05 August 2025 at 07:00 PDT until 05 August 2025 at 14:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to MegaFon Russia handsets.
Aug 1, 05:10 PDT

Multiple Destination SMS and MMS Carrier Maintenance - T-Mobile

Completed - The scheduled maintenance has been completed.
Aug 5, 05:01 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 4, 21:02 PDT

Scheduled - The T-Mobile network in the United States and Canada is conducting a planned maintenance from 04 August 2025 at 21:00 PDT until 05 August 2025 at 05:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS and MMS to and from T-Mobile United States and Canada handsets when sending via long codes, short codes and toll free numbers.
Jul 31, 19:26 PDT

United States SMS and MMS Carrier Maintenance - T-Mobile

Completed - The scheduled maintenance has been completed.
Aug 5, 05:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 4, 21:01 PDT

Scheduled - The T-Mobile network in the United States is conducting a planned maintenance from 04 August 2025 at 21:00 PDT until 05 August 2025 at 05:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS and MMS to and from T-Mobile United States handsets when sending via long codes and short codes.
Jul 31, 15:11 PDT

SMS Delivery Delays to AT&T Mexico.

Resolved - We are no longer experiencing SMS delivery delays when sending messages to AT&T Mexico. This incident has been resolved.
Aug 5, 04:57 PDT

Monitoring - We are observing recovery in SMS delivery delays when sending messages to AT&T Mexico. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Aug 5, 03:10 PDT

Update - We continue to experience SMS delivery delays when sending messages to AT&T Mexico. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Aug 5, 01:15 PDT

Investigating - We are experiencing SMS delivery delays when sending messages to AT&T Mexico. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Aug 5, 00:25 PDT

United States SMS Carrier Partner Maintenance

Completed - The scheduled maintenance has been completed.
Aug 5, 03:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 4, 23:00 PDT

Scheduled - Our SMS carrier partner in the United States is conducting a planned maintenance from 04 August 2025 at 23:00 PDT until 05 August 2025 at 03:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from United States handsets via subset of United States long codes and short codes.
Jul 30, 17:22 PDT

Aug 4, 2025

SMS Delivery Delays and Failures When Sending Messages to Multiple Countries in Central Asia

Resolved - We are no longer experiencing SMS delivery delays and failure when sending messages to Tajikistan and Kyrgyzstan in Central Asia. This incident has been resolved.
Aug 4, 18:42 PDT

Monitoring - We are observing recovery with MS delivery delays and failure when sending messages to Tajikistan and Kyrgyzstan in Central Asia. We will continue to monitor to assure a full recovery, and provide another update in 2 hours.
Aug 4, 16:51 PDT

Update - We continue to experience SMS delivery delays and failure when sending messages to Tajikistan and Kyrgyzstan in Central Asia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
Aug 4, 16:18 PDT

Update - We continue to experience SMS delivery delays and failure when sending messages to Tajikistan and Kyrgyzstan in Central Asia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 Hour or as soon as more information becomes available.
Aug 4, 08:20 PDT

Update - We continue to experience SMS delivery delays and failure when sending messages to Tajikistan and Kyrgyzstan in Central Asia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 Hour or as soon as more information becomes available.
Aug 4, 04:20 PDT

Update - We continue to experience SMS delivery delays and failure when sending messages to Tajikistan and Kyrgyzstan in Central Asia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 Hour or as soon as more information becomes available.
Aug 4, 02:20 PDT

Investigating - We are experiencing SMS delivery delays and failure when sending messages to Tajikistan and Kyrgyzstan in Central Asia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 Hour or as soon as more information becomes available.
Aug 4, 01:21 PDT

Russia SMS Carrier Maintenance - Gazprom Telekom

Completed - The scheduled maintenance has been completed.
Aug 4, 17:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 4, 13:00 PDT

Scheduled - The Gazprom Telekom network in Russia is conducting a planned maintenance from 04 August 2025 at 13:00 PDT until 04 August 2025 at 17:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Gazprom Telekom Russia handsets.
Aug 1, 03:12 PDT

SMS Delivery Failures To AmericaNet Network In Brazil

Resolved - We are no longer experiencing SMS delivery failures to AmericaNet Network In Brazil. This incident is resolved.
Aug 4, 16:50 PDT

Update - We are continuing to observe recovery with SMS delivery failures to AmericaNet Network In Brazil. We will continue to monitor the issue to assure a full recovery, and provide another update in 2 hours.
Aug 4, 15:40 PDT

Monitoring - We are observing recovery with SMS delivery failures to AmericaNet Network In Brazil. We will continue to monitor the issue to assure a full recovery, and provide another update in 2 hours.
Aug 4, 13:42 PDT

Update - We are experiencing SMS delivery failures to AmericaNet Network In Brazil. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
Aug 4, 11:41 PDT

Investigating - We are experiencing SMS delivery failures to AmericaNet Network In Brazil. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Aug 4, 10:41 PDT

SMS Delivery Failures to FarEasTone in Taiwan, Province of China

Resolved - We are no longer experiencing SMS delivery failures to FarEasTone in Taiwan, Province of China. This incident is resolved.
Aug 4, 15:15 PDT

Monitoring - We are observing recovery with SMS delivery failures to FarEasTone in Taiwan, Province of China. We will continue to monitor the situation to assure a full recovery, and provide another update in 2 hours.
Aug 4, 13:42 PDT

Update - We are observing recovery with SMS delivery failures to FarEasTone in Taiwan, Province of China. We will continue to monitor the situation to assure a full recovery, and provide another update in 2 hours.
Aug 4, 13:06 PDT

Update - We are experiencing SMS delivery failures to FarEasTone in Taiwan, Province of China. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
Aug 4, 11:33 PDT

Investigating - We are experiencing SMS delivery failures to FarEasTone in Taiwan, Province of China. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Aug 4, 10:16 PDT

SMS Delivery Delays to Claro in Peru via a Subset of Shortcodes

Resolved - We have fully investigated the SMS Delivery Delays to Claro in Peru via a Subset of Shortcodes issue, and it was determined that the impact was limited to a small set of customers, who have been contacted individually to address any concerns. All systems are operational.
Aug 4, 14:05 PDT

Update - We are experiencing SMS Delivery Delays to Claro in Peru via a Subset of Shortcodes. Our engineers are investigating, and we will provide another update in 1 hour or as soon as we have more information.
Aug 4, 13:15 PDT

Investigating - Our monitoring systems have detected a potential issue with SMS Delivery Delays to Claro in Peru. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Aug 4, 13:08 PDT

Programmable Messaging API HTTP 5xx Errors

Resolved - The Twilio Programmable Messaging API was partially degraded for 1 minute on August 4th, 2025 between 11:34AM and 11:35AM PST. During this period of time, customers sending messages may have received elevated volumes of 5xx's in API responses. This issue has now been resolved.
Aug 4, 11:34 PDT

SMS Delivery Failures on Multiple Mobile Network in Malaysia

Resolved - We are no longer experiencing SMS delivery failures to Mobile networks in Malaysia. This incident has been resolved.
Aug 4, 05:22 PDT

Monitoring - We are observing successful SMS delivery to impacted Mobile networks in Malaysia. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
Aug 4, 03:39 PDT

Investigating - We are experiencing SMS delivery failures to Multiple Mobile network in Malaysia. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 Hour or as soon as more information becomes available.
Aug 4, 02:44 PDT

United States SMS and MMS Carrier Maintenance - T-Mobile

Completed - The scheduled maintenance has been completed.
Aug 4, 05:01 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 3, 21:00 PDT

Scheduled - The T-Mobile network in the United States is conducting a planned maintenance from 03 August 2025 at 21:00 PDT until 04 August 2025 at 05:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS and MMS to and from T-Mobile United States handsets when sending via long codes and short codes.
Jul 31, 15:11 PDT

Multiple Destination SMS and MMS Carrier Maintenance - T-Mobile

Completed - The scheduled maintenance has been completed.
Aug 4, 05:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 3, 21:01 PDT

Scheduled - The T-Mobile network in the United States and Canada is conducting a planned maintenance from 03 August 2025 at 21:00 PDT until 04 August 2025 at 05:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS and MMS to and from T-Mobile United States and Canada handsets when sending via long codes, short codes and toll free numbers.
Jul 31, 19:25 PDT

Silent Calls / Missing RTP Streams From and To a Subset of Twilio United Kingdom Phone Numbers

Resolved - Twilio Programmable Voice experienced Silent Calls / missing RTP streams From and To a subset of Twilio United Kingdom Phone Numbers for 143 minutes between 3:30 AM and 5:53 AM PDT. This incident has now been resolved.
Aug 4, 03:30 PDT

Aug 3, 2025

Voice Call Quality Issues To A Subset of Twilio Japan Phone Numbers

Resolved - The issue affecting voice call quality issues to a subset of Twilio Japan Phone Numbers has been resolved, and the service is functioning normally at this time.
Aug 3, 22:23 PDT

Monitoring - We have started seeing recovery for voice call quality issues to a subset of Twilio Japan Phone Numbers. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
Aug 3, 20:23 PDT

Update - We are observing voice call quality issues to a subset of Twilio Japan Phone Numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Aug 3, 19:35 PDT

Investigating - We are observing call failures to Twilio Japan Phone Numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Aug 3, 19:28 PDT

Identified - Voice Quality Issue To Subset of Twilio Japan Phone Numbers has been identified. We are actively working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Aug 3, 19:24 PDT

SMS Delivery Delays to Bouygues Telecom in France

Resolved - We are no longer experiencing SMS delivery delays when sending messages to Bouygues Telecom in France. This incident has been resolved.
Aug 3, 19:29 PDT

Monitoring - We are observing recovery in SMS delivery delays when sending messages to Bouygues Telecom in France. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Aug 3, 17:29 PDT

Update - We are continuing to experience SMS delivery delays to Bouygues Telecom in France. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
Aug 3, 13:27 PDT

Update - We continue to experience SMS delivery delays to Bouygues Telecom in France. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Aug 3, 09:27 PDT

Update - We are still experiencing SMS delivery delays to Bouygues Telecom in France. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Aug 3, 07:35 PDT

Investigating - We are experiencing SMS delivery delays to Bouygues Telecom in France. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Aug 3, 06:41 PDT

Inbound Call Failures to A Subset Of Phone Number In United Kingdom of Great Britain and Northern Ireland

Resolved - The issue affecting inbound call failures to A Subset Of Phone Number In United Kingdom of Great Britain and Northern Ireland has been resolved, and the service is functioning normally at this time.
Aug 3, 14:23 PDT

Update - We continue to see recovery for inbound call failures to a Subset Of Phone Number In United Kingdom of Great Britain and Northern Ireland. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
Aug 3, 12:35 PDT

Monitoring - We have started seeing recovery for inbound call failures to a Subset Of Phone Number In United Kingdom of Great Britain and Northern Ireland. We will continue to monitor to ensure a full recovery. We expect to provide another update in 1 hour or as soon as more information becomes available.
Aug 3, 11:35 PDT

Update - We continue to see inbound call failures to a Subset Of Phone Number In United Kingdom of Great Britain and Northern Ireland. We are actively working with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.
Aug 3, 11:31 PDT

Update - We are still continuing to see inbound call failures to a Subset Of Phone Number In United Kingdom of Great Britain and Northern Ireland. We are actively working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
Aug 3, 07:32 PDT

Update - We are continuing to see inbound call failures to a Subset Of Phone Number In United Kingdom of Great Britain and Northern Ireland. We are actively working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
Aug 3, 05:40 PDT

Identified - The issue causing inbound call failures to A Subset Of Phone Number In United Kingdom of Great Britain and Northern Ireland. We are actively working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Aug 3, 04:46 PDT

Transcriptions for Voicemail Through VoiceBase are Delayed

Resolved - The issue with delayed Voice Recording transcripts through VoiceBase has been resolved and is operating normally at this time.
Aug 3, 13:28 PDT

Monitoring - Our engineering team are seeing recovery regarding the issue with delayed Voice Recording transcripts through VoiceBase. We will continue to monitor for system stability. We'll provide another update in 1 hour or as soon as more information becomes available.
Aug 3, 12:28 PDT

Investigating - Our engineers have identified the issue with delayed Voice Recording transcripts through VoiceBase and are still working to deploy a fix. We expect to provide another update in 4 hours or as soon as more information becomes available.
Aug 3, 09:23 PDT

Update - We are continuing to work on a fix for this issue.
Aug 3, 07:28 PDT

Identified - Our engineers have identified the issue with delayed Voice Recording transcripts through VoiceBase and are working to deploy a fix. We expect to provide another update in 1 hour or as soon as more information becomes available.
Aug 3, 06:28 PDT

Investigating - Our monitoring systems have detected a potential issue with voicebase callbacks. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Aug 3, 06:12 PDT

Aug 2, 2025

United Kingdom Account Security Carrier Partner Maintenance - Vodafone

Completed - The scheduled maintenance has been completed.
Aug 2, 22:40 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 2, 13:00 PDT

Scheduled - Our carrier partner Vodafone United Kingdom is conducting a planned maintenance from 02 August 2025 at 13:00 PDT until 02 August 2025 at 22:40 PDT. During the maintenance window, there could be intermittent API request failures for Vodafone United Kingdom customers.

Impacted Products: Lookup Identity Match, Legacy Identity MatchAndAttributes
Jul 30, 03:04 PDT

Pakistan SMS Carrier Maintenance - Jazz

Completed - The scheduled maintenance has been completed.
Aug 2, 16:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 2, 13:00 PDT

Scheduled - The Jazz network in Pakistan is conducting a planned maintenance from 02 August 2025 at 13:00 PDT until 02 August 2025 at 16:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Jazz Pakistan handsets.
Jul 31, 06:49 PDT

SMS Delivery Delays to AmericaNet Network in Brazil

Resolved - We are no longer experiencing SMS delivery delays when sending messages to AmericaNet network in Brazil. This incident has been resolved.
Aug 2, 02:46 PDT

Update - We are observing recovery SMS delivery delays when sending messages to AmericaNet network in Brazil. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Aug 2, 00:52 PDT

Monitoring - We are observing recovery SMS delivery delays when sending messages to AmericaNet Network in Brazil. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Aug 1, 23:08 PDT

Update - We are experiencing SMS delivery delays when sending messages to AmericaNet Network in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Aug 1, 19:56 PDT

Update - We are experiencing SMS delivery delays when sending messages to AmericaNet Network in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Aug 1, 18:08 PDT

Investigating - We are experiencing SMS delivery delays when sending messages to AmericaNet Network in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Aug 1, 17:11 PDT

SMS Delivery Delays and Failures to LG U+ Network in South Korea

Resolved - We are no longer experiencing SMS delivery delays when sending messages to LG U+ network in South Korea. This incident has been resolved.
Aug 2, 01:36 PDT

Monitoring - We are observing recovery in delivery delays when sending messages to the LG U+ Network in South Korea. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Aug 1, 23:35 PDT

Update - We are experiencing SMS delivery delays when sending messages to LG U+ Network in South Korea. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Aug 1, 22:49 PDT

Update - We are experiencing SMS delivery delays when sending messages to LG U+ Network in South Korea. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Aug 1, 20:59 PDT

Investigating - We are experiencing SMS delivery delays when sending messages to LG U+ Network in South Korea. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Aug 1, 20:12 PDT

Aug 1, 2025

Account Security US Verizon API Issue

Resolved - The issue affecting an issue with account security for US Verizon API requests has been resolved, and the service is functioning normally at this time.
Aug 1, 20:01 PDT

Update - Account security for US Verizon API requests is now operating normally. We will continue to monitor for system stability. We'll provide another update in 2 hours or as soon as more information becomes available.
Aug 1, 18:10 PDT

Monitoring - Account security for US Verizon API requests is now operating normally. We will continue to monitor for system stability. We'll provide another update in 2 hours or as soon as more information becomes available.
Aug 1, 16:05 PDT

Update - We are continuing to investigate an issue with account security for US Verizon API requests. We expect to provide another update in 4 hours or as soon as more information becomes available.
Aug 1, 14:47 PDT

Investigating - We are investigating an issue with account security for US Verizon API requests. We expect to provide another update in 2 hours or as soon as more information becomes available.
Aug 1, 12:46 PDT

Update - We are investigating an issue with account security for US Verizon API requests. We expect to provide another update in 2 hours or as soon as more information becomes available.
Aug 1, 12:46 PDT

Identified - Our monitoring systems have detected a potential issue with AccSec - US Verizon API Errors. Our engineering team has been alerted and is actively investigating. We expect to provide another update in 1 hour or as soon as more information becomes available.
Aug 1, 11:35 PDT

Inbound Call Failures From Subscribers To Portugal Twilio Phone Numbers

Resolved - The issue affecting inbound call failures from subscribers to Portugal Twilio phone numbers has been resolved, and the service is functioning normally at this time.
Aug 1, 09:37 PDT

Monitoring - We have started seeing recovery for inbound call failures from subscribers to Portugal Twilio phone numbers. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
Aug 1, 07:38 PDT

Update - We continue to observe call failures from subscribers to Portugal Twilio phone numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 2 hour or as soon as more information becomes available.
Aug 1, 05:37 PDT

Investigating - We are observing call failures from subscribers to Portugal Twilio phone numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Aug 1, 04:45 PDT

Twilio.com Login Returns 404 Error

Resolved - Twilio login error has been resolved and login page is operating normally at this time.
Aug 1, 08:50 PDT

Update - Twilio login is now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
Aug 1, 08:35 PDT

Monitoring - Twilio login is now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
Aug 1, 07:03 PDT

Investigating - Our monitoring systems have detected a potential issue with Twilio login. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Aug 1, 05:48 PDT

SMS Delivery Delays to T-Mobile in Netherlands

Resolved - We are no longer experiencing SMS delivery delays when sending messages to T-Mobile in the Netherlands. This incident has been resolved.
Aug 1, 08:21 PDT

Monitoring - We are observing recovery in SMS delivery delays when sending messages to T-Mobile in the Netherlands. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Aug 1, 06:24 PDT

Update - We continue to experience SMS delivery delays when sending messages to T-Mobile in the Netherlands. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
Aug 1, 02:13 PDT

Update - We continue to experience SMS delivery delays when sending messages to T-Mobile in the Netherlands. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Jul 31, 22:20 PDT

Update - We continue to experience SMS delivery delays when sending messages to T-Mobile in the Netherlands. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Jul 31, 20:20 PDT

Investigating - We are experiencing SMS delivery delays when sending messages to T-Mobile in the Netherlands. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Jul 31, 19:20 PDT

Twilio Interconnect Maintenance

Completed - The scheduled maintenance has been completed.
Aug 1, 08:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 1, 06:00 PDT

Update - This planned maintenance has been cancelled, and a new date has not yet been determined. We will provide an update once the maintenance has been rescheduled. Thank you!

===========================
Twilio will conduct a planned maintenance on our circuits in the Australia Twilio network from 01 August 2025 at 06:00 PDT until 01 August 2025 at 08:00 PDT. During the maintenance window there could be intermittent impact on Interconnect services via the Twilio’s network in Australia.
Jul 31, 20:36 PDT

Scheduled - Twilio will conduct a planned maintenance on our circuits in the Australia Twilio network from 01 August 2025 at 06:00 PDT until 01 August 2025 at 08:00 PDT. During the maintenance window there could be intermittent impact on Interconnect services via the Twilio’s network in Australia.
Jun 24, 20:18 PDT

SMS Delivery Delays and Failures to Claro in Argentina

Resolved - We are no longer experiencing SMS delivery delays and failures when sending messages to Claro in Argentina. This incident has been resolved.
Aug 1, 06:52 PDT

Update - We continue to observe recovery in SMS delivery delays and failures when sending messages to Claro in Argentina. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Aug 1, 04:59 PDT

Monitoring - We are observing recovery in SMS delivery delays and failures when sending messages to Claro in Argentina. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Aug 1, 03:16 PDT

Update - We continue to observe SMS delivery delays and failures when sending messages to Claro in Argentina. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Aug 1, 01:24 PDT

Investigating - We are experiencing SMS delivery delays and failures when sending messages to Claro in Argentina. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Aug 1, 00:33 PDT

SMS Delivery Failures & Delays on Ooredoo Network in Myanmar

Resolved - We are no longer experiencing SMS delivery delays when sending messages to Ooredoo network in Myanmar. This incident has been resolved.
Aug 1, 02:08 PDT

Update - We continue to observe successful SMS delivery to the Ooredoo network in Myanmar. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
Aug 1, 00:49 PDT

Monitoring - We are observing successful SMS delivery to the Ooredoo network in Myanmar. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
Jul 31, 23:07 PDT

Update - We continue to experience SMS delivery failures & delays on Ooredoo network in Myanmar. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
Jul 31, 06:55 PDT

Update - We continue to experience SMS delivery failures & delays on Ooredoo network in Myanmar. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 16 hours or as soon as more information becomes available.
Jul 30, 14:48 PDT

Update - We continue to experience SMS delivery failures & delays on Ooredoo network in Myanmar. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.
Jul 30, 06:46 PDT

Update - We continue to experience SMS delivery failures & delays on Ooredoo network in Myanmar. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
Jul 30, 02:49 PDT

Update - We continue to experience SMS delivery failures & delays on Ooredoo network in Myanmar. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
Jul 30, 01:02 PDT

Investigating - We are experiencing SMS delivery failures & delays on Ooredoo network in Myanmar. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Jul 30, 00:16 PDT

SMS Delivery Delays to Telefonica in Colombia

Resolved - We are no longer experiencing SMS delivery delays when sending messages to Telefonica in Colombia. This incident has been resolved.
Aug 1, 01:51 PDT

Monitoring - We are observing recovery in SMS delivery delays when sending messages to Telefonica in Colombia. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Jul 31, 23:56 PDT

Update - We continue to experience SMS delivery delays when sending messages to Telefonica in Colombia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Jul 31, 23:53 PDT

Investigating - We are experiencing SMS delivery delays when sending messages to Telefonica in Colombia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Jul 31, 22:53 PDT

Jul 31, 2025

Twilio Voice Maintenance

Completed - This planned maintenance has been cancelled, and a new date has not yet been determined. We will provide an update once the maintenance has been rescheduled. Thank you!

==================================
Twilio will conduct a planned maintenance on our circuits in the Australia Twilio network from 01 August 2025 at 06:00 PDT until 01 August 2025 at 08:00 PDT. During the maintenance window there could be intermittent impact on calls via the Twilio’s network in Australia.
Jul 31, 20:35 PDT

Scheduled - Twilio will conduct a planned maintenance on our circuits in the Australia Twilio network from 01 August 2025 at 06:00 PDT until 01 August 2025 at 08:00 PDT. During the maintenance window there could be intermittent impact on calls via the Twilio’s network in Australia.
Jun 24, 20:13 PDT

Twilio Flex Maintenance

Completed - This planned maintenance has been cancelled, and a new date has not yet been determined. We will provide an update once the maintenance has been rescheduled. Thank you!

================================
Twilio will conduct a planned maintenance on our circuits in the Australia Twilio network from 01 August 2025 at 06:00 PDT until 01 August 2025 at 08:00 PDT. During the maintenance window there could be intermittent impact on the Flex services that rely on the voice calls that are routed through the Twilio’s network in Australia.
Jul 31, 20:34 PDT

Scheduled - Twilio will conduct a planned maintenance on our circuits in the Australia Twilio network from 01 August 2025 at 06:00 PDT until 01 August 2025 at 08:00 PDT. During the maintenance window there could be intermittent impact on the Flex services that rely on the voice calls that are routed through the Twilio’s network in Australia.
Jun 26, 22:20 PDT

Russia SMS Carrier Maintenance - Beeline

Completed - The scheduled maintenance has been completed.
Jul 31, 17:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 31, 14:01 PDT

Scheduled - The Beeline network in Russia is conducting a planned maintenance from 31 July 2025 at 14:00 PDT until 31 July 2025 at 17:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Beeline Russia handsets.
Jul 29, 06:03 PDT

Outbound Call Failures From a Subset of Twilio's Phone Numbers to KPN Netherlands

Resolved - The issue affecting outbound calls from a subset of Twilio's phone numbers to KPN Netherlands has been resolved, and the service is functioning normally at this time.
Jul 31, 14:48 PDT

Update - We are continuing to see recovery for outbound call failures from a subset of Twilio's phone numbers to KPN Netherlands. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
Jul 31, 12:48 PDT

Monitoring - We have started seeing recovery for outbound call failures from a subset of Twilio's phone numbers to KPN Netherlands. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
Jul 31, 08:54 PDT

Update - We are investigating outbound call failures from a subset of Twilio's Phone Numbers to KPN Netherlands. Our engineering team is working with our carrier partners to resolve this. We expect to provide another update in 2 hours or as soon as more information becomes available.
Jul 31, 06:56 PDT

Investigating - We are investigating outbound call failures from a subset of Twilio's Phone Numbers to KPN Netherlands. Our engineering team is working with our carrier partners to resolve this. We expect to provide another update in 1 hour or as soon as more information becomes available.
Jul 31, 06:00 PDT

SMS Delivery Receipts Delays to Multiple Networks in Multiple Countries in Latin America

Resolved - We are no longer experiencing delivery report delays from Natcom Network in Haiti, Metfone Network in Cambodia, Tigo Network in Bolivia and Bitel Network in Peru. This incident has been resolved.
Jul 31, 14:30 PDT

Update - We are observing recovery in delivery report delays from Natcom Network in Haiti, Metfone Network in Cambodia, Tigo Network in Bolivia and Bitel Network in Peru. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Jul 31, 12:31 PDT

Monitoring - We are observing recovery in delivery report delays from Natcom Network in Haiti, Metfone Network in Cambodia, Tigo Network in Bolivia and Bitel Network in Peru. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Jul 31, 10:30 PDT

Update - We are experiencing delays in receiving message delivery reports from Natcom Network in Haiti, Metfone Network in Cambodia, Tigo Network in Bolivia and Bitel Network in Peru. Our engineers are working with our carrier partners to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
Jul 31, 09:15 PDT

Update - We are continuing to experience delays in receiving message delivery reports from Natcom Network in Haiti. Our engineers are working with our carrier partners to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
Jul 31, 08:41 PDT

Investigating - We are experiencing delays in receiving message delivery reports from Natcom Network in Haiti. Our engineers are working with our carrier partners to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Jul 31, 07:47 PDT

SMS Delivery Report Delays to Lancelot in Belgium 206-58 via a Subset of Longcodes

Resolved - We are no longer experiencing delays in receiving SMS delivery reports for messages to Lancelot in Belgium 206-58 via a subset of longcodes. This incident has been resolved.
Jul 31, 14:09 PDT

Monitoring - We are observing recovery in SMS delivery reports for messages to Lancelot in Belgium 206-58 via a subset of longcodes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Jul 31, 12:10 PDT

Update - We are continuing to experience delays in receiving SMS delivery reports for messages to Lancelot in Belgium 206-58 via a subset of longcodes. Our engineers are working with our carrier partners to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
Jul 31, 11:50 PDT

Update - We are experiencing delays in receiving SMS delivery reports for messages to Lancelot in Belgium 206-58 via a subset of longcodes. Our engineers are working with our carrier partners to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Jul 31, 11:09 PDT

Investigating - Our monitoring systems have detected a potential issue with delivery report delays in Belgium. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Jul 31, 11:05 PDT

Spain SMS Carrier Partner Maintenance

Completed - The scheduled maintenance has been completed.
Jul 31, 14:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 31, 13:00 PDT

Scheduled - Our SMS carrier partner in Spain is conducting a planned maintenance from 31 July 2025 at 13:00 PDT until 31 July 2025 at 14:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Spain handsets.

We are aware of the short notice and are working with our Carrier Partners to provide earlier notification where possible.
Jul 31, 04:29 PDT

Twilio Console Failing To Load TaskRouter From Search Box

Resolved - We have fully investigated the issue detected by our automated alert regarding the Twilio Console failing to load TaskRouter from the search box. It was determined that this is a bug and not an incident causing customer impact. All systems are operational at this time.
Jul 31, 13:51 PDT

Investigating - Our monitoring systems have detected a potential issue Twilio console failing to load TaskRouter from search box. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Jul 31, 13:25 PDT

Twilio Console Failing to Load Conversations pages

Resolved - The issue causing the Twilio Console to fail to load Conversations pages has been resolved and the Twilio Console is operating normally at this time.
Jul 31, 13:28 PDT

Monitoring - Twilio Console Conversations pages are now operating normally. We will continue to monitor for system stability and will provide another update in 30 mins or as soon as more information becomes available.
Jul 31, 13:01 PDT

Update - We are investigating an issue causing the Twilio Console to fail to load Conversations pages. We will provide another update in 1 hour or as soon as more information becomes available.
Jul 31, 12:22 PDT

Investigating - Our monitoring systems have detected a potential issue in the Twilio console failing to load conversations pages. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Jul 31, 12:16 PDT

Inbound Call Failures to Dominican Republic Twilio Phone Numbers

Resolved - The issue affecting inbound calls to Twilio Dominican Republic phone numbers has been resolved, and the service is functioning normally at this time.
Jul 31, 07:59 PDT

Monitoring - We have started seeing recovery for inbound calls to Twilio Dominican Republic phone numbers. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
Jul 31, 06:58 PDT

Update - We continue to experience call failures to Dominican Republic Twilio phone numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
Jul 31, 03:03 PDT

Update - We continue to experience call failures to Dominican Republic Twilio phone numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
Jul 31, 01:04 PDT

Investigating - The issue causing inbound call failures to Twilio Dominican Republic phone numbers has been identified. We are actively working with our carrier partner to resolve the issue. We expect to provide another update in 1 Hour or as soon as more information becomes available.
Jul 31, 00:17 PDT

SMS Delivery Failures to and From Multiple Networks in Argentina via Subset of Short Codes

Resolved - We are no longer experiencing delivery report delays when sending messages to multiple networks in Argentina via subset of shortcodes. This incident has been resolved.
Jul 31, 06:39 PDT

Monitoring - We are observing successful SMS delivery to multiple networks in Argentina via subset of shortcodes. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
Jul 31, 04:41 PDT

Update - We have identified that we are now experiencing SMS delivery failures to and from multiple networks in Argentina over a subset of short codes. Our engineers are actively working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
Jul 30, 21:01 PDT

Update - We have identified that we are now experiencing SMS delivery failures to and from multiple networks in Argentina over a subset of short codes. Our engineers are actively working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Jul 30, 17:05 PDT

Update - We continue to experience SMS delivery report delay when sending messages to multiple networks in Argentina via Subset of Shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Jul 30, 15:21 PDT

Investigating - We are experiencing SMS delivery report delay when sending messages to multiple networks in Argentina via subset of shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Jul 30, 14:21 PDT

Issues With Inbound Messages From Subscribers in Australia

Resolved - The issue affecting Inbound message Failures to Twilio Phone Numbers in Australia has been resolved, and the service is functioning normally at this time.
Jul 31, 04:48 PDT

Monitoring - We have started seeing recovery for the issue for inbound message failures to a subset of Twilio Phone Numbers in Australia. Customers should no longer experience issues in receiving SMS messages from various mobile networks in Australia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Jul 31, 03:07 PDT

Update - We continue to experience inbound message failures to a subset of Twilio Phone Numbers in Australia. Customers may experience issues in receiving SMS messages from various mobile networks in Australia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Jul 31, 01:18 PDT

Update - We are experiencing inbound message failures to a subset of Twilio Phone Numbers in Australia. Customers may experience issues in receiving SMS messages from various mobile networks in Australia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Jul 31, 00:27 PDT

Investigating - Our monitoring systems have detected a potential issue in receiving messages from subscribers in Australia. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Jul 31, 00:00 PDT

SMS Delivery Failures to Multiple Networks in Mexico via Subset of Twilio Numbers

Resolved - We are no longer experiencing SMS delivery failures to multiple networks in Mexico. This incident has been resolved.
Jul 31, 04:06 PDT

Monitoring - We are observing successful SMS delivery sending messages to multiple networks in Mexico. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
Jul 31, 02:16 PDT

Investigating - We are experiencing SMS delivery failures when sending messages to multiple networks in Mexico. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Jul 31, 01:24 PDT

SMS Outbound Delivery Delays and Failures to Multiple Networks in France

Resolved - We are no longer experiencing SMS delivery delays and failures when sending messages to multiple networks in France. This incident has been resolved.
Jul 31, 03:37 PDT

Monitoring - We are observing successful SMS delivery to multiple networks in France. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
Jul 31, 01:47 PDT

Update - We are experiencing SMS delivery failures and delays sending messages to multiple networks in France. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Jul 31, 00:59 PDT

Investigating - Our monitoring systems have detected a potential issue with SMS delivery delays and failures in France. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Jul 31, 00:49 PDT

United States SMS Carrier Partner Maintenance

Completed - The scheduled maintenance has been completed.
Jul 31, 03:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 30, 23:00 PDT

Scheduled - Our SMS carrier partner in the United States is conducting a planned maintenance from 30 July 2025 at 23:00 PDT until 31 July 2025 at 03:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from United States handsets via subset of United States short codes.

We are aware of the short notice and are working with our Carrier Partners to provide earlier notification where possible.
Jul 30, 16:23 PDT

Thailand SMS Carrier Partner Maintenance

Completed - The scheduled maintenance has been completed.
Jul 31, 02:30 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 31, 01:01 PDT

Scheduled - Our SMS carrier partner in Thailand is conducting a planned maintenance from 31 July 2025 at 01:00 PDT until 31 July 2025 at 02:30 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from Thailand handsets.
Jul 11, 05:37 PDT

Mexico SMS Carrier Partner Maintenance

Completed - The scheduled maintenance has been completed.
Jul 31, 01:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 30, 23:01 PDT

Scheduled - Our SMS carrier partner in Mexico is conducting an emergency maintenance from 30 July 2025 at 23:00 PDT until 31 July 2025 at 01:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Mexico handsets.

We are aware of the short notice and are working with our Carrier Partners to provide earlier notification where possible.
Jul 30, 17:19 PDT

SMS Delivery Delays to Drillisch 1&1 Network in Germany

Resolved - We are no longer experiencing SMS delivery delays when sending messages to Drillisch 1&1 network in Germany. This incident has been resolved.
Jul 31, 00:53 PDT

Update - We are observing recovery in SMS delivery delays to Drillisch 1&1 network in Germany. We will continue monitoring the services to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Jul 30, 23:07 PDT

Monitoring - We are observing recovery in SMS delivery delays to Drillisch 1&1 network in Germany. We will continue monitoring the services to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Jul 30, 21:07 PDT

Update - We continue to experience SMS delivery delays to Drillisch 1&1 network in Germany. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Jul 30, 17:07 PDT

Update - We continue to experience SMS delivery delays to Drillisch 1&1 network in Germany. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Jul 30, 15:02 PDT

Investigating - We are experiencing SMS delivery delays to Drillisch 1&1 network in Germany. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Jul 30, 14:01 PDT

United States and Canada Twilio SMS and MMS Maintenance

Completed - The scheduled maintenance has been completed.
Jul 31, 00:00 PDT

Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Jul 8, 16:42 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 2, 20:00 PDT

Scheduled - Twilio is conducting a series of planned maintenances from 02 July 2025 at 20:00 PDT until 31 July 2025 at 00:00 PDT. During the maintenance window, there could be intermittent delays or failures delivering SMS and MMS to and from United States and Canada handsets via subset of long codes, short codes and toll free numbers.

Note, the maintenance will be carried out on each of the following dates and times:

02 July 2025 at 20:00 PDT until 03 July 2025 at 00:00 PDT

09 July 2025 at 20:00 PDT until 10 July 2025 at 00:00 PDT [CANCELLED]

16 July 2025 at 20:00 PDT until 17 July 2025 at 00:00 PDT

23 July 2025 at 20:00 PDT until 24 July 2025 at 00:00 PDT

30 July 2025 at 20:00 PDT until 31 July 2025 at 00:00 PDT
Jul 1, 14:58 PDT

Jul 30, 2025

SMS Delivery Delays to Multiple Networks in Brazil

Resolved - We are no longer experiencing SMS delivery report delay when sending messages to multiple networks in Brazil. This incident is resolved.
Jul 30, 22:08 PDT

Monitoring - We are observing recovery in SMS delivery report delay when sending messages to multiple networks in Brazil. We will continue monitoring the services to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Jul 30, 20:19 PDT

Investigating - We are experiencing SMS delivery report delay when sending messages to multiple networks in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Jul 30, 19:24 PDT

Call Failures to and From a Subset of Twilio's Numbers in Chile

Resolved - We no longer observe call failures to a subset of Twilio's numbers in Chile. This incident is resolved.
Jul 30, 22:05 PDT

Update - We have started seeing recovery for calls to a subset of Twilio's numbers in Chile. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
Jul 30, 20:16 PDT

Monitoring - We have started seeing recovery for calls to a subset of Twilio's numbers in Chile. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
Jul 30, 12:10 PDT

Update - We continue to observe call failures to a subset of Twilio's numbers in Chile. We continue working with our carrier partner to resolve the issue. We will provide an update in 24 hours or as soon as more information becomes available.
Jul 29, 19:57 PDT

Update - We continue observing call failures to a subset of Twilio's numbers in Chile. We continue working with our carrier partner to resolve the issue. We will provide an update in 16 hours or as soon as more information becomes available.
Jul 29, 04:10 PDT

Update - We continue observing call failures to a subset of Twilio's numbers in Chile. We continue working with our carrier partner to resolve the issue. We will provide an update in 8 hours or as soon as more information becomes available.
Jul 28, 20:30 PDT

Update - We continue observing call failures to a subset of Twilio's numbers in Chile. We continue working with our carrier partner to resolve the issue. We will provide an update in 4 hours or as soon as more information becomes available.
Jul 28, 16:30 PDT

Update - We are still observing call failures to a subset of Twilio's numbers in Chile. We continue working with our carrier partner to resolve the issue. We will provide an update in 2 hours or as soon as more information becomes available.
Jul 28, 14:40 PDT

Investigating - We are observing call failures to a subset of Twilio's numbers in Chile. We are currently working with our carrier partner to resolve the issue. We will provide an update in 1 hour or as soon as more information becomes available.
Jul 28, 13:49 PDT

Organization service is seeing 5xx

Resolved - We no longer experience 5xx errors in Organization Service. This incident has been resolved.
Jul 30, 21:40 PDT

Investigating - We are experiencing 5xx errors in Organization Service. Our engineers are working to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Jul 30, 20:55 PDT

Call Failures From Subscribers to Norway Twilio Phone Numbers

Resolved - We no longer experience call failures from subscribers to Norway Twilio phone numbers. This incident is resolved.
Jul 30, 21:38 PDT

Monitoring - We are observing recovery in call failures from subscribers to Norway Twilio phone numbers. We will continue monitoring the services to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Jul 30, 19:45 PDT

Update - We continue to experience call failures from subscribers to Norway Twilio phone numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
Jul 30, 17:48 PDT

Investigating - We are observing call failures from subscribers to Norway Twilio phone numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Jul 30, 16:48 PDT

Call Failures to a Subset of Twilio Phone Numbers in Germany

Resolved - We no longer experience call failures to a subset of Twilio phone numbers in Germany. This incident is resolved.
Jul 30, 19:03 PDT

Update - We continue to experience call failures to a subset of Twilio phone numbers in Germany. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 2 hour or as soon as more information becomes available.
Jul 30, 17:08 PDT

Investigating - We are observing call failures to a subset of Twilio phone numbers in Germany. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Jul 30, 16:01 PDT

Russia SMS Carrier Maintenance - Tele2

Completed - The scheduled maintenance has been completed.
Jul 30, 17:01 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 14, 13:01 PDT

Scheduled - The Tele2 network in Russia is conducting a series of planned maintenances from 14 July 2025 at 13:00 PDT until 30 July 2025 at 17:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Tele2 Russia handsets.

Note, the maintenance will be carried out on each of the following dates and times:

14 July 2025 at 13:00 PDT until 14 July 2025 at 17:00 PDT

16 July 2025 at 13:00 PDT until 16 July 2025 at 17:00 PDT

21 July 2025 at 13:00 PDT until 21 July 2025 at 17:00 PDT

23 July 2025 at 13:00 PDT until 23 July 2025 at 17:00 PDT

28 July 2025 at 13:00 PDT until 28 July 2025 at 17:00 PDT

30 July 2025 at 13:00 PDT until 30 July 2025 at 17:00 PDT
Jul 10, 07:19 PDT

Jul 29, 2025

Jul 28, 2025

Jul 27, 2025

No incidents reported.

Jul 26, 2025

No incidents reported.

Jul 25, 2025

No incidents reported.

Jul 24, 2025

No incidents reported.

Related

Scheduled Maintenance

South Africa SMS Carrier Maintenance - Vodacom Aug 12, 2025 14:00 - Aug 13, 2025 20:00 PDT

United Kingdom Account Security Carrier Partner Maintenance - Three Aug 13, 2025 15:00-16:00 PDT

United States and Canada Twilio SMS and MMS Maintenance Aug 13, 2025 20:00 - Aug 14, 2025 00:00 PDT

Planned Maintenance for Flex Insights Historical Reporting Aug 16, 2025 01:00-03:00 PDT

Japan SMS Carrier Maintenance - SoftBank Mobile Aug 18, 2025 07:00 - Aug 19, 2025 13:00 PDT

Ukraine SMS Carrier Maintenance - life:) Aug 18, 2025 15:00-17:00 PDT

United States and Canada Twilio SMS and MMS Maintenance Aug 20, 2025 20:00 - Aug 21, 2025 00:00 PDT

United States and Canada Twilio SMS and MMS Maintenance Aug 27, 2025 20:00 - Aug 28, 2025 00:00 PDT

United Kingdom Voice Carrier Partner Maintenance Sep 1, 2025 16:00-22:00 PDT

Past Incidents

South Africa SMS Carrier Maintenance - Vodacom Aug `12`, `2025` `14:00` - Aug `13`, `2025` `20:00` PDT

United Kingdom Account Security Carrier Partner Maintenance - Three Aug `13`, `2025` `15:00`-`16:00` PDT

United States and Canada Twilio SMS and MMS Maintenance Aug `13`, `2025` `20:00` - Aug `14`, `2025` `00:00` PDT

Planned Maintenance for Flex Insights Historical Reporting Aug `16`, `2025` `01:00`-`03:00` PDT

Japan SMS Carrier Maintenance - SoftBank Mobile Aug `18`, `2025` `07:00` - Aug `19`, `2025` `13:00` PDT

Ukraine SMS Carrier Maintenance - life:) Aug `18`, `2025` `15:00`-`17:00` PDT

United States and Canada Twilio SMS and MMS Maintenance Aug `20`, `2025` `20:00` - Aug `21`, `2025` `00:00` PDT

United States and Canada Twilio SMS and MMS Maintenance Aug `27`, `2025` `20:00` - Aug `28`, `2025` `00:00` PDT

United Kingdom Voice Carrier Partner Maintenance Sep `1`, `2025` `16:00`-`22:00` PDT