Skip to content

Improve Slack User Group Notifications and Channel Updates #3045

@mastercactapus

Description

@mastercactapus

What problem would you like to solve? Please describe:
Users find the current layout confusing in which they select a channel and then, optionally, update a user group as well. We received feedback from early adopters that this process could be improved.

Describe the solution you'd like:
We would like to clearly separate the intent of updating a user group and creating individual channel notifications by implementing the following changes:

  1. Add a dropdown to Schedule on-call notifications, making it similar to contact methods.
  2. Decouple Slack user group notification rules from channel notifications. User group notification rules will still include a channel for errors, but will update silently.
  3. Keep Slack channel notifications unchanged.

Additional context:
Primary user group issue: #1228

Metadata

Metadata

Assignees

No one assigned

    Labels

    enhancementNew feature or request

    Type

    No type

    Projects

    No projects

    Milestone

    No milestone

    Relationships

    None yet

    Development

    No branches or pull requests

    Issue actions