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enhancementNew feature or requestNew feature or request
Description
What problem would you like to solve? Please describe:
Users find the current layout confusing in which they select a channel and then, optionally, update a user group as well. We received feedback from early adopters that this process could be improved.
Describe the solution you'd like:
We would like to clearly separate the intent of updating a user group and creating individual channel notifications by implementing the following changes:
- Add a dropdown to Schedule on-call notifications, making it similar to contact methods.
- Decouple Slack user group notification rules from channel notifications. User group notification rules will still include a channel for errors, but will update silently.
- Keep Slack channel notifications unchanged.
Additional context:
Primary user group issue: #1228
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enhancementNew feature or requestNew feature or request