Skip to content

4K HDR HEVC file stuttering on multiple devices #782

@jmalexan

Description

@jmalexan

Describe the bug

I have a copy of the movie Nope that's 4k HDR HEVC (I'll paste the file info below), and it's stuttering when trying to play it on any of my swiftfin devices. Dropping a frame or two every couple of seconds. Not sure how to get more debug info, but it's the only client client I can find so far I have this issue on. I believe my server has hardware transcoding enabled, but it's a newer server and I'm not 100% confident it's actually working.

File info:

Nope
Container: mkv
Path: /Movies/Nope.mkv
Size: 14484 MB

Video
Title: 4K HEVC HDR
Codec: HEVC
Profile: Main 10
Level: 150
Resolution: 3840x1744
Aspect ratio: 3837:1744
Interlaced: No
Framerate: 23.976025
Bitrate: 15518 kbps
Bit depth: 10 bit
Video range: HDR
Video range type: HDR10
Color space: bt2020nc
Color transfer: smpte2084
Color primaries: bt2020
Pixel format: yuv420p10le
Ref frames: 1

Audio
Title: Eng - Dolby Digital+ - 5.1 - Default
Language: eng
Codec: EAC3
Layout: 5.1
Channels: 6 ch
Bitrate: 640 kbps
Sample rate: 48000 Hz
Default: Yes
Forced: No
External: No

Subtitle
Title: Eng - SUBRIP
Language: eng
Codec: SUBRIP
Default: No
Forced: No
External: No

Application version

1.0.1 (70)

Where did you install the app from?

App Store

Device information

Apple TV 4k (2022), iPhone 14 Pro

OS version

tvOS 16.5, iOS 16.5

Jellyfin server version

10.8.10

Metadata

Metadata

Assignees

No one assigned

    Labels

    bugSomething isn't workingplaybackThis item is related to content playback

    Type

    No type

    Projects

    No projects

    Milestone

    No milestone

    Relationships

    None yet

    Development

    No branches or pull requests

    Issue actions