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Should Feedback be Public in a "Forum" or Private? #2

@nelsonic

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@nelsonic

One of the core guarantees of this project/app is that anonymous feedback remains anonymous.
But one of the issues I have personally faced with feedback systems in the past is that
in addition not having anonymity (which means nobody speaks their mind and nothing improves) if anyone did spot an area for improvement their feedback would go into a "inbox" (i.e. "black hole") and nobody would know the "status" or "progress" (towards resolution).

So the question is: should feedback be public or private?
Follow up question: should we give people the <option> to send feedback to a specific person and let the recipient decide if they want to make it public?

note: I realise I'm baking a couple of features/assumptions into this question...
what I really want is to start a discussion so w can get people's feedback on requirements.

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