📣 Student/Teacher Verification Has Moved – Now in Your User Settings! #156395
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We would like to inform you that the student/teacher verification process has been relocated to a new section within your user settings, right next to your billing and plans information. By moving the verification process to your settings page it makes it easier to access, manage, and track everything related to your account in one place. What’s new in this update:
Your application has been received and is currently under review. You’ll see updates here as it moves through each stage of the verification process. If your application is rejected, you’ll now see clear reasons and tips for what to fix before trying again. Important Your academic benefits will be activated within 72 hours after successful verification. 🕒
No action required for verified usersIf you have already completed verification, no further action is required. Need Help or Noticed a Bug?If you run into any issues or spot a bug during the updated verification process, let us know in the comments — your feedback helps us make things better for everyone. If you need support with the application steps themselves, feel free to start a new discussion thread. Our team and community members are always around to help you out. |
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Replies: 66 comments 75 replies
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I have the same problem |
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@kfaizi I found a way to bypass this. You can enable the button by doing the following:
You should now be able to click the button. <button id="dialog-show-dialog-9449849f-9e96-4744-9d29-9798dda649d3" data-show-dialog-id="dialog-9449849f-9e96-4744-9d29-9798dda649d3" type="button" disabled="disabled" data-view-component="true" class="Button--primary Button--small Button my-2"> <span class="Button-content">
<span class="Button-label">Start an application</span>
</span>
</button>Should now look like this <button id="dialog-show-dialog-9449849f-9e96-4744-9d29-9798dda649d3" data-show-dialog-id="dialog-9449849f-9e96-4744-9d29-9798dda649d3" type="button" data-view-component="true" class="Button--primary Button--small Button my-2"> <span class="Button-content">
<span class="Button-label">Start an application</span>
</span>
</button> |
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Works!! :) |
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Hi, this method sadly doesn't work anymore |
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Oh my god,such a genius |
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facing same issue |
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J'ai exactement le même problème et quand je réessaye je ne peux même plus utiliser mon attestation étudiante, avez vous trouvez comment faire ? |
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Change légèrement le document que tu fournis. (Ça s'est résolu pour moi lorsque j'ai envoyé un screenshot légèrement différent du pdf de ma carte d'étudiant) |
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I already applied and got approved for it and I am still waiting for the benefits but the status page says I have not submitted anything yet. |
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Hi! I got the same question like you, I reapplied today. It shows I have been verified already. They will give me benefits soon. I guess you can try to reapply to see your status as well. |
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Exact same problem! please update if you get it :) |
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Hey, I got access to the github education benefits yesterday and I am already using it. I applied April 12 and got access yesterday April 15 (PH Time) exactly 72 hours. I did not need to reapply for the benefits so you should just wait. |
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I got the same question like the last floor. I got approved on 13th April. Should I reapply the benefits? Or I only need to wait until I get the benefits. |
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My application is stuck midway. No confirmation msg is displayed when I expand the details about it |
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I used the campus email only |
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Nope. Unable to get any help from support too. I think there was some technical issue. |
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Hi! I'm experiencing exactly the same issue as you. My application was approved a few days ago, but when I try to open the "Education Benefits" details, it gets stuck loading and never shows the confirmation or the Copilot Pro redemption link. Were you able to fix it? Was it just a temporary glitch, or did you have to contact support or do something specific to solve it? Thanks in advance! |
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Hello, my GitHub Student Developer Pack was approved on April 13, but I still don’t see the benefits in my account. It says I haven't submitted any application. Can you help me? |
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did you get it tho? |
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What have i done wrong |
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What have I done wrong. I really don't get what the issue is. Also I can start another application |
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Is this requiring students receive an email to their school email address? If so, is there another alternate way of them verifying? Our students’ accounts have email disabled, so they cannot receive an email code. |
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Hi everyone! 👋 We are aware of the 500 errors occurring when users visit https://github.com/settings/education/benefits. Our team is actively working to resolve this issue as quickly as possible and we appreciate your patience and understanding. Once it has been resolved, we will provide an update directly here. |
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@saxenaprajjwal If you cannot do it from your laptop, try using your mobile. I did the same. If possible, remain in college; your chances of getting your form approved will increase. |
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am not able to do it from laptop nor mobile as am at the location Even |
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Same. I am stuck in the loop on laptop, and I simply can't press buttons on mobile... Please fix this... EDIT: FOUND THE SOLUTION! RENAME THE IMAGE, REUPLOAD. |
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there's no upload option |
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@IneffableBunch How were you able to rename the image, then UPLOAD it? |
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Hey! My governmentally issued student ID is 2-sided. On the front it has my name, date of birth and ID number and on the backside it shows the date of validity and the name of my school (among other info). In the current state of the system, it's not possible to upload multiple sides nor to upload pictures from my gallery. I've tried taking a picture of the backside only, but photos taken with both my front camera and back camera turned out to be blurry. I've even tried with my webcam but it produced an even worse image. After many failed attempts, I've submitted a barely readable photo and it got rejected almost instantly. Could you make uploading documents permitted or at least have the option to verify students through other channels? It would be urgent for my JetBrains subscription. |
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Hi @6Leoo6 We've updated our Student Developer Pack Application FAQs & Common Rejection Reasons discussion. It's packed with valuable information that might just have what you're looking for. I've included the section that I feel would best assist. Remember to return to your discussion and reply if you need more assistance or mark it as solved 🎉 This will assist others in the community to finding answers more quickly 👍 |
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Thank you for your reply! I tried taking a picture of 2 of my documents, one being my student identity card and the other being an official dated exam notifier with my school's stamp. I took one photo with my front and one with my back camera, but no matter what, they turned out to be unreadably blurry. I cleared the cameras beforehand and they work perfectly fine in other apps. What could you recommend? |
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Yeah, you will definitely need to show your personal details - key to the application. I would suggest having a look at I need to translate my evidence. What can I do? which suggests that you show one side of your Student ID along side your School Details (you can perhaps write it down in bigger characters for easier visibility). |
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Is there a reason there isn't a file upload? Only allowing photos is causing so many problems... |
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Também estou passando por esse problema, um formulário com câmera que necessita de documento legível e uma péssima ideia |
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@samus-aran Please come up with a reasonable solution as if the situation stays the same, I won't be able to verify myself and will loose access to tools that are more than crucial for my studies! Thank you for your efforts! |
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I have the same issue, its terrible. Did you find a solution? |
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@Vincent-Becker, PS. Make sure that all of your information on your document reflects the information on your GitHub account. |
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@CellMelton |
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@Vincent-Becker, |
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Good Morning! i'm approved for the student plan, I have GitHub Pro, but I can't access Copilot Pro. The IDEs I want to use are listed as free. Does anyone know why I can't upgrade to Copilot Pro? |
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PSA - If you:
Then: YOU SHOULD MOVE YOUR DNS OFF GITHUB PAGES IMMEDIATELY, UNTIL YOUR RENEWAL GOES THROUGH Otherwise, it is possible your domain will redirect to a SPAM website while GH Pages is offline. On my domain, this was some kind of online casino website based in India. I have absolutely no idea how this is technically possible, but this happened to my domain. I am not sure if this is due to some kind of bug or security issue, but if anyone knows the right place to file a ticket, please let me know. I cannot imagine this kind of redirect being intended behavior. |
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Are you sure you verified your domain in https://github.com/settings/pages? There is an additional step to required to prevent other people from using your domain name. |
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Yes, my domain has been verified for years. There was no setup problem. What happened was my edu discount expired, and GitHub took my website offline, because it was built from a private repository rather than a public one. GitHub pages is only supported for public repositories unless on a pro account. At this point, my domain redirected to a SPAM website. |
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@tuves Please help us resolved this issue of capturing our files, and getting Denied because the AI agent been used not able to read the file, can it be possible to allow us upload our file instead, which was the better way it uses to be before. Kindly help us out. |
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Hello, I'm not able to upload a proper screenshot from my University portal because the only option I have is capture a photo with my camera. Is possible to upload an image/file from my computer? |
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Hi, I applied for the first time and was denied. However, I made all the changes that were required of me. Now that I have made those changes, I am unable to upload my student ID. |
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I have also same problem |
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i have teh same problem @github |
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hello, any update from your account, access granted or still waiting :) |
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already ok，sorry for late.application just for 4days |
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Bonjour, |
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yes in fact，i upload instead of taking photos，but i dont know how to use it.second，u can tell them u are on the vocation |
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Why no one gives fu*k about this problems here, what GitHub support doing? |
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Hi, I hope somebody can help me. I'm a teacher for a very specialised school in Malaysia. My school is called Sekolah Dalam Hospital (Hospital School) which provided education for students that are hospitalised due to various reasons. The aim if to provide access to education, whenever they are. I'm applying for github education access for teachers but my application had been rejected twice. My school is new, we have been operated for little over two years now. I have provided teachers id and employment letters but the application is still rejected. I hope to get some help. I need the tools in copilot as I'm trying to develop a web based interactive lesson for my pupils (age 4 -17). Due to their medical conditions and limited abilities, I find that using interactive media in lesson will greatly help them. I still learning to do things and I hope to get the verification as it will open many more possibilities. Please point me to the right direction. Thank you |
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sorry ， but u can send emails to educational teams，maybe it will be work |
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Is impossible to upload a screenshot or doc pls help I already took photo. But doesn't work. |
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approved for GitHub student developers pack but the benefits are unavailable as its been 3 days already. |
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jsut wait，maybe 4 or 5days |
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Already waiting |
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I search to make with OBS virtual camera and still nothing it's possible to speak with a human pls? I ask to upload the proof of my registry in italy with have the name of the school my name and the code and the email and still not approved. What the fuck i can do? |
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GitHub now sucks it's impossible to verify |
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Just adding another post here to say that it is seemingly impossible to get verified if you are studying abroad or doing distance learning. I've tried a couple of times with very clear pictures of my transcripts that verify that I am studying abroad in Switzerland (from where I'm submitting the application) and it is still denied. Please, please, stop gating those of us doing distance learning from the education package. Edit: Update, my application was finally approved. If you're having trouble, I'm very sorry. What worked for me was taking a picture of my transcript with a clear date of printing as well as it saying on my transcript "Study abroad: Switzerland" under the class I'm currently registered for. I posted this photo in the document section as well as the "Why aren't you in the same place as your university" prompt, and that seemed to work. But it seems stochastic at best and this system definitely needs an overhaul. It shouldn't be this difficult to verify student status! |
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Hello GitHub Education Team, I am applying for the GitHub Student Developer Pack, but my application was rejected with the reason: I would like to clarify that my full legal name is: Hoàng Hữu Tiến Đạt.
I have made sure that all information matches exactly, including order and diacritics. Thank you very much for your support. Best regards, |
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Hey my ID card in 2 side, i mean at the first side it has my name, photo, date of birth etc and backside it have date you guys mentioned. And I can only take a picture and upload. I can't see the option to share / upload the picture from our files. And main thing is my camera is little week. . What do I do |
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I keep getting denied because My second name is only one letter and the billing information needs atleast 2 letters. |
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Hi everyone! 👋 We are aware of the 500 errors occurring when users visit https://github.com/settings/education/benefits. Our team is actively working to resolve this issue as quickly as possible and we appreciate your patience and understanding. Once it has been resolved, we will provide an update directly here.