Description

Hi. I'm the sysadmin operating converser.eu homeserver. It seems that my users can't register email in their accounts. New users can't register when they put an email.

When I try to add an email, there is a POST request to https://converser.eu/_matrix/client/r0/account/3pid/email/requestToken but it timeouts. On app.element.io, I've got the error request failed: ETIMEDOUT .

In synapse configuration, the identity server is defined. The mailserver is configured too, and the connection to it is ok.

I've got nginx as a proxy. I've got a timeout :
2020/08/06 15:32:09 [error] 1067425#1067425: *1948 upstream timed out (110: Connection timed out) while reading response header from upstream, client: 2a0e:xxxxxx, server: converser.eu, request: "POST /_matrix/client/r0/account/3pid/email/requestToken HTTP/2.0", upstream: "http://127.0.0.1:8008/_matrix/client/r0/account/3pid/email/requestToken", host: "converser.eu"
But no logs related to this in homeserver.log.

Am I missing something ?

Version information

• Homeserver: converser.eu

• Version: 1.17.0

• Install method: debian package

• Platform: debian buster + backports