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'Visits Overview' not updating while Visits in Real-time works fine (Matomo 4) #16689

@PepijnBoers

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@PepijnBoers

Hi,

I'm having some issues with my matomo server since updating to the 4.0.0-rc1 beta. I'm using a crontab to automatically archive my matomo reports. However, the Visits Overview statistics are not updated anymore. The Visits in Real-time does work as intended and shows recent visits. All the system checks succeed and I'm not sure what to look at. I tried deleting the tmp directory but it didn't resolve anything.

Manually executing the archive command does not show new API requests. Are there some steps I can take to resolve this issue?

root@c3e43c5fd0ff:/var/www/html# ./console core:archive
INFO [2020-11-10 18:42:53] 335  ---------------------------
INFO [2020-11-10 18:42:53] 335  INIT
INFO [2020-11-10 18:42:53] 335  Running Matomo 4.0.0-rc1 as Super User
INFO [2020-11-10 18:42:53] 335  ---------------------------
INFO [2020-11-10 18:42:53] 335  NOTES
INFO [2020-11-10 18:42:53] 335  - Async process archiving supported, using CliMulti.
INFO [2020-11-10 18:42:53] 335  - Reports for today will be processed at most every 10 seconds. You can change this value in Matomo UI > Settings > General Settings.
INFO [2020-11-10 18:42:53] 335  - Archiving was last executed without error 8 min 27s ago
INFO [2020-11-10 18:42:53] 335  ---------------------------
INFO [2020-11-10 18:42:53] 335  START
INFO [2020-11-10 18:42:53] 335  Starting Matomo reports archiving...
INFO [2020-11-10 18:42:53] 335  Start processing archives for site 1.
INFO [2020-11-10 18:42:53] 335  Finished archiving for site 1, 0 API requests, Time elapsed: 0.002s [1 / 2 done]
INFO [2020-11-10 18:42:53] 335  Start processing archives for site 4.
INFO [2020-11-10 18:42:53] 335  Finished archiving for site 4, 0 API requests, Time elapsed: 0.002s [2 / 2 done]
INFO [2020-11-10 18:42:53] 335  Done archiving!
INFO [2020-11-10 18:42:53] 335  ---------------------------
INFO [2020-11-10 18:42:53] 335  SUMMARY
INFO [2020-11-10 18:42:53] 335  Processed 0 archives.
INFO [2020-11-10 18:42:53] 335  Total API requests: 0
INFO [2020-11-10 18:42:53] 335  done: 0 req, 96 ms, no error
INFO [2020-11-10 18:42:53] 335  Time elapsed: 0.097s
INFO [2020-11-10 18:42:53] 335  ---------------------------
INFO [2020-11-10 18:42:53] 335  SCHEDULED TASKS
INFO [2020-11-10 18:42:53] 335  Starting Scheduled tasks...
INFO [2020-11-10 18:42:53] 335  done
INFO [2020-11-10 18:42:53] 335  ---------------------------

matomo_system_check.txt

Thank you,
Pepijn Boers

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