Skip to content

[Geo] Unknown region metrics increased significantly after update to v3.13.1 #15589

@pardvm

Description

@pardvm

After changes in MaxMind licensing model and before upgrading to Matomo v3.13.1, I decided to become a register user of MaxMind in order to continue using their geo database.

Then, after I finished to upgrade my Matomo instance to v3.13.1, taking into account the recomendations from Matomo, I decided to give a chance to the new provider db-ip.com.
The experience was very gratefull because the "Unkown city" metrics fell down drastically as shown in the following evolution graph:
(the vertical line indicates the day of the upgrade to v3.13.1)
image

However, the drawback is that "Unknown region" has raised, also dramatically:
image

I was warned about that Geo-IP free databases aren't 100% accurated. However, given the huge difference between the two providers, I'm wondering if it could be a kind of v3.13 bug.
(I reviewed my installation several times but I'm not able to see any clue about the origin of this effect.)

Any help will be wellcome!

Metadata

Metadata

Assignees

Labels

RegressionIndicates a feature used to work in a certain way but it no longer does even though it should.

Type

No type

Projects

No projects

Milestone

Relationships

None yet

Development

No branches or pull requests

Issue actions