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c: UsabilityFor issues that let users achieve a defined goal more effectively or efficiently.For issues that let users achieve a defined goal more effectively or efficiently.
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Issue: When the session is timing out, users are getting re-directed to login page "You can't access this resource as it requires view access for the website id =1", which gives an impression that the system is not working properly, as for as user is concern they are logged in. No information regarding timeout is provided to the user.
Suggestion: It would be clear for the user why they are not able to access the dashboard/report, if the information about session timeout is displayed (ex: User Session timed out due to inactivity for over 30min"). If possible, if we could alert the user before 10 or 5min of session expiry, so that the users can go back to Matomo and keep the session active if they wanted to.
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c: UsabilityFor issues that let users achieve a defined goal more effectively or efficiently.For issues that let users achieve a defined goal more effectively or efficiently.