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bugSomething isn't workingSomething isn't working
Description
Solution: #1905 (comment).
Describe the bug
Goes through all the checks fine, after logging in, selecting a server, and zooming in on the train the tap to start prompt shows, after which when tapped it starts to load for a small amount of time and crashes. Usually, a loading screen should show up with tips and facts about the game. From my testing, it seems like a different thread fails with each crash, in the crash log I copy pasted it's triggered by thread 91 but I've seen it happen with 89 and 92 also. Mac os 26 beta
Steps to reproduce
İnstall HSR 3.4 setup the game, login and (try to) start the game
Expected behaviour
Should load the player into the overworld after starting the game
Crash log
-------------------------------------
Translated Report (Full Report Below)
-------------------------------------
Process: hkrpg [99263]
Path: /Users/USER/Library/Containers/io.playcover.PlayCover/*/com.HoYoverse.hkrpgoversea.app/hkrpg
Identifier: com.HoYoverse.hkrpgoversea
Version: 3.4.0 (2)
AppStoreTools: 16F3
Code Type: ARM-64 (Native)
Role: Foreground
Parent Process: launchd [1]
Coalition: com.HoYoverse.hkrpgoversea [20512]
User ID: 501
Date/Time: 2025-07-02 05:23:35.5572 +0300
Launch Time: 2025-07-02 05:22:55.1039 +0300
Hardware Model: Mac14,2
OS Version: macOS 26.0 (25A5295e)
Release Type: User
Crash Reporter Key: A76ACB5D-579D-0FA7-CC8E-62AFF8463ED9
Incident Identifier: 84ADEFB8-9BDB-470E-B09D-7353AF95A203
Sleep/Wake UUID: B3412150-BA64-4C0F-8BF2-C8C224A4DF73
Time Awake Since Boot: 360000 seconds
Time Since Wake: 636 seconds
System Integrity Protection: enabled
Triggered by Thread: 91
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Termination Reason: Namespace SIGNAL, Code 6, Abort trap: 6
Terminating Process: hkrpg [99263]
Application Specific Information:
abort() called
Thread 91 Crashed:
0 libsystem_kernel.dylib 0x1900ee5b0 __pthread_kill + 8
1 libsystem_pthread.dylib 0x19012888c pthread_kill + 296
2 libsystem_c.dylib 0x19002d860 abort + 124
3 libc++abi.dylib 0x1900dc858 __abort_message + 132
4 libc++abi.dylib 0x1900cb4d4 demangling_terminate_handler() + 304
5 libobjc.A.dylib 0x18fd08444 _objc_terminate() + 172
6 UnityFramework 0x1280997e0 0x11b9e4000 + 208361440
7 libc++abi.dylib 0x1900dbc2c std::__terminate(void (*)()) + 16
8 libc++abi.dylib 0x1900df394 __cxxabiv1::failed_throw(__cxxabiv1::__cxa_exception*) + 88
9 libc++abi.dylib 0x1900df33c __cxa_throw + 92
10 UnityFramework 0x128099654 __cxa_throw + 120
11 UnityFramework 0x126104e08 0x11b9e4000 + 175246856
12 UnityFramework 0x126103b4c 0x11b9e4000 + 175242060
13 UnityFramework 0x126103aa0 0x11b9e4000 + 175241888
14 UnityFramework 0x126103aa0 0x11b9e4000 + 175241888
15 UnityFramework 0x1260ea218 0x11b9e4000 + 175137304
16 UnityFramework 0x1260f7494 0x11b9e4000 + 175191188
17 UnityFramework 0x1261038e4 0x11b9e4000 + 175241444
18 UnityFramework 0x1260f4000 0x11b9e4000 + 175177728
19 UnityFramework 0x1260f3eb0 0x11b9e4000 + 175177392
20 UnityFramework 0x1260f372c 0x11b9e4000 + 175175468
21 libsystem_pthread.dylib 0x190128c0c _pthread_start + 136
22 libsystem_pthread.dylib 0x190123b80 thread_start + 8
What version of PlayCover are you using?
3.1.0
What version of macOS are you using?
macOS beta (please state the specific version)
Issue Language
- Yes my issue is written in English
RellikJaeger
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bugSomething isn't workingSomething isn't working