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Realsense camera can not be recognised #5230

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Description

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Required Info
Camera Model { SR300}
Firmware Version (Open RealSense Viewer --> Click info)
Operating System & Version {Linux (Ubuntu 16)
Kernel Version (Linux Only) (4.10.0-28-generic)
Platform PC
SDK Version { legacy / 2.. }

Issue Description

The problem I meet is that after follow https://github.com/IntelRealSense/librealsense/blob/master/doc/distribution_linux.md. , the realsense-viewer can not recognize the camera.
The information by "modinfo uvcvideo | grep "version:" is:
version: 1.1.2.realsense-1.3.5
srcversion: 35CF6FF13E7340591034B90

And the output for "usb-devices" is :
T: Bus=04 Lev=02 Prnt=03 Port=00 Cnt=01 Dev#= 4 Spd=5000 MxCh= 0
D: Ver= 3.00 Cls=ef(misc ) Sub=02 Prot=01 MxPS= 9 #Cfgs= 1
P: Vendor=8086 ProdID=0aa5 Rev=31.10
S: Manufacturer=Intel(R) RealSense(TM) Camera SR300
S: Product=Intel(R) RealSense(TM) Camera SR300
C: #Ifs= 5 Cfg#= 1 Atr=c0 MxPwr=0mA
I: If#= 0 Alt= 0 #EPs= 1 Cls=0e(video) Sub=01 Prot=00 Driver=uvcvideo
I: If#= 1 Alt= 0 #EPs= 1 Cls=0e(video) Sub=02 Prot=00 Driver=uvcvideo
I: If#= 2 Alt= 0 #EPs= 1 Cls=0e(video) Sub=01 Prot=00 Driver=uvcvideo
I: If#= 3 Alt= 0 #EPs= 1 Cls=0e(video) Sub=02 Prot=00 Driver=uvcvideo
I: If#= 4 Alt= 0 #EPs= 2 Cls=ff(vend.) Sub=00 Prot=00 Driver=(none)
output_realsense.txt

And i tried :
1"modinfo uvcvideo | grep ver" :
version: 1.1.2.realsense-1.3.5
description: USB Video Class driver
srcversion: 35CF6FF13E7340591034B90
vermagic: 4.10.0-28-generic SMP mod_unload
2\dmesg
[ 45.950452] ACPI Warning: _SB.PCI0.PEG0.PEGP._DSM: Argument #4 type mismatch - Found [Buffer], ACPI requires [Package] (20160930/nsarguments-95)
[ 45.950479] ACPI Warning: _SB.PCI0.PEG0.PEGP._DSM: Argument #4 type mismatch - Found [Buffer], ACPI requires [Package] (20160930/nsarguments-95)
[ 45.950489] ACPI Warning: _SB.PCI0.PEG0.PEGP._DSM: Argument #4 type mismatch - Found [Buffer], ACPI requires [Package] (20160930/nsarguments-95)
[ 45.950498] ACPI Warning: _SB.PCI0.PEG0.PEGP._DSM: Argument #4 type mismatch - Found [Buffer], ACPI requires [Package] (20160930/nsarguments-95)
[ 45.950516] ACPI Warning: _SB.PCI0.PEG0.PEGP._DSM: Argument #4 type mismatch - Found [Buffer], ACPI requires [Package] (20160930/nsarguments-95)
[ 45.950525] ACPI Warning: _SB.PCI0.PEG0.PEGP._DSM: Argument #4 type mismatch - Found [Buffer], ACPI requires [Package] (20160930/nsarguments-95)
[ 45.950533] ACPI Warning: _SB.PCI0.PEG0.PEGP._DSM: Argument #4 type mismatch - Found [Buffer], ACPI requires [Package] (20160930/nsarguments-95)
[ 45.978527] ACPI Warning: _SB.PCI0.PEG0.PEGP._DSM: Argument #4 type mismatch - Found [Buffer], ACPI requires [Package] (20160930/nsarguments-95)
[ 46.111905] nvidia-modeset: Allocated GPU:0 (GPU-5dae5250-fe36-47a7-863f-b9ba3a2f2010) @ PCI:0000:01:00.0
[ 46.112114] nvidia-modeset: WARNING: GPU:0: Correcting number of heads for current head configuration (0x03)
3\sudo apt-get install librealsense2-dkms
It shows the librealsense2-dkms is the newest version 1.3.5-0ubuntu1
4\reboot
After reboot and "realsense-viewer", the camera still can not be recognized.

  • rs-enumerate-devices -c
    No device detected. Is it plugged in?

  • rs-depth
    There are 0 connected RealSense devices.

  • rs-capture
    RealSense error calling rs2_pipeline_start(pipe:0x1383940):
    No device connected
    Any advices will help me a lot. Thanks.

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