Intel realsense D415 stopped depth stream #4164
Description
| Required Info | |
|---|---|
| Camera Model | D400 |
| Firmware Version | 05.11.01.100 |
| Operating System & Version | Ubuntu16 |
| Kernel Version (Linux Only) | 4.15.0-29-generic |
| Platform | PC |
| SDK Version | 2.22 |
| Language | python |
| Segment | others |
Issue Description
Suddenly after 4 days the depth stream stopped working.
lsusb output
Bus 002 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 001 Device 003: ID 093a:7352 Pixart Imaging, Inc.
Bus 001 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 003 Device 020: ID 8086:0ad3 Intel Corp.
Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
rs-enumerate-devices output
Device info:
Name : Intel RealSense D415
Serial Number : 902112060080
Firmware Version : 05.11.01.100
Recommended Firmware Version : 05.10.03.00
Physical Port : /sys/devices/pci0000:00/0000:00:14.0/usb3/3-1/3-1:1.0/video4linux/video1
Debug Op Code : 15
Advanced Mode : YES
Product Id : 0AD3
Usb Type Descriptor : 2.1
Stream Profiles supported by Stereo Module
Supported modes:
stream resolution fps format
Infrared 1280x720 @ 6Hz UYVY
Infrared 1 1280x720 @ 6Hz Y8
Infrared 1280x720 @ 6Hz BGRA8
Infrared 1280x720 @ 6Hz RGBA8
Infrared 1280x720 @ 6Hz BGR8
Infrared 1280x720 @ 6Hz RGB8
Infrared 640x480 @ 30Hz UYVY
Infrared 1 640x480 @ 30Hz Y8
Infrared 640x480 @ 30Hz BGRA8
Infrared 640x480 @ 30Hz RGBA8
Infrared 640x480 @ 30Hz BGR8
Infrared 640x480 @ 30Hz RGB8
Infrared 640x480 @ 15Hz UYVY
Infrared 1 640x480 @ 15Hz Y8
Infrared 640x480 @ 15Hz BGRA8
Infrared 640x480 @ 15Hz RGBA8
Infrared 640x480 @ 15Hz BGR8
Infrared 640x480 @ 15Hz RGB8
Infrared 640x480 @ 6Hz UYVY
Infrared 1 640x480 @ 6Hz Y8
Infrared 640x480 @ 6Hz BGRA8
Infrared 640x480 @ 6Hz RGBA8
Infrared 640x480 @ 6Hz BGR8
Infrared 640x480 @ 6Hz RGB8
Infrared 480x270 @ 60Hz UYVY
Infrared 1 480x270 @ 60Hz Y8
Infrared 480x270 @ 60Hz BGRA8
Infrared 480x270 @ 60Hz RGBA8
Infrared 480x270 @ 60Hz BGR8
Infrared 480x270 @ 60Hz RGB8
Infrared 480x270 @ 30Hz UYVY
Infrared 1 480x270 @ 30Hz Y8
Infrared 480x270 @ 30Hz BGRA8
Infrared 480x270 @ 30Hz RGBA8
Infrared 480x270 @ 30Hz BGR8
Infrared 480x270 @ 30Hz RGB8
Infrared 480x270 @ 15Hz UYVY
Infrared 1 480x270 @ 15Hz Y8
Infrared 480x270 @ 15Hz BGRA8
Infrared 480x270 @ 15Hz RGBA8
Infrared 480x270 @ 15Hz BGR8
Infrared 480x270 @ 15Hz RGB8
Infrared 480x270 @ 6Hz UYVY
Infrared 1 480x270 @ 6Hz Y8
Infrared 480x270 @ 6Hz BGRA8
Infrared 480x270 @ 6Hz RGBA8
Infrared 480x270 @ 6Hz BGR8
Infrared 480x270 @ 6Hz RGB8
Depth 1280x720 @ 6Hz Z16
Depth 640x480 @ 30Hz Z16
Depth 640x480 @ 15Hz Z16
Depth 640x480 @ 6Hz Z16
Depth 480x270 @ 60Hz Z16
Depth 480x270 @ 30Hz Z16
Depth 480x270 @ 15Hz Z16
Depth 480x270 @ 6Hz Z16
Stream Profiles supported by RGB Camera
Supported modes:
stream resolution fps format
Color 1280x720 @ 6Hz RGB8
Color 1280x720 @ 6Hz Y16
Color 1280x720 @ 6Hz BGRA8
Color 1280x720 @ 6Hz RGBA8
Color 1280x720 @ 6Hz BGR8
Color 1280x720 @ 6Hz YUYV
Color 640x480 @ 30Hz RGB8
Color 640x480 @ 30Hz Y16
Color 640x480 @ 30Hz BGRA8
Color 640x480 @ 30Hz RGBA8
Color 640x480 @ 30Hz BGR8
Color 640x480 @ 30Hz YUYV
Color 640x480 @ 15Hz RGB8
Color 640x480 @ 15Hz Y16
Color 640x480 @ 15Hz BGRA8
Color 640x480 @ 15Hz RGBA8
Color 640x480 @ 15Hz BGR8
Color 640x480 @ 15Hz YUYV
Color 640x480 @ 6Hz RGB8
Color 640x480 @ 6Hz Y16
Color 640x480 @ 6Hz BGRA8
Color 640x480 @ 6Hz RGBA8
Color 640x480 @ 6Hz BGR8
Color 640x480 @ 6Hz YUYV
Color 424x240 @ 60Hz RGB8
Color 424x240 @ 60Hz Y16
Color 424x240 @ 60Hz BGRA8
Color 424x240 @ 60Hz RGBA8
Color 424x240 @ 60Hz BGR8
Color 424x240 @ 60Hz YUYV
Color 424x240 @ 30Hz RGB8
Color 424x240 @ 30Hz Y16
Color 424x240 @ 30Hz BGRA8
Color 424x240 @ 30Hz RGBA8
Color 424x240 @ 30Hz BGR8
Color 424x240 @ 30Hz YUYV
Color 424x240 @ 15Hz RGB8
Color 424x240 @ 15Hz Y16
Color 424x240 @ 15Hz BGRA8
Color 424x240 @ 15Hz RGBA8
Color 424x240 @ 15Hz BGR8
Color 424x240 @ 15Hz YUYV
Color 424x240 @ 6Hz RGB8
Color 424x240 @ 6Hz Y16
Color 424x240 @ 6Hz BGRA8
Color 424x240 @ 6Hz RGBA8
Color 424x240 @ 6Hz BGR8
Color 424x240 @ 6Hz YUYV
dmesg output
[16365.225696] input: Intel(R) RealSense(TM) Depth Ca as /devices/pci0000:00/0000:00:14.0/usb3/3-1/3-1:1.0/input/input35
[16365.226346] uvcvideo: Found UVC 1.50 device Intel(R) RealSense(TM) Depth Camera 415 (8086:0ad3)
[16365.226712] uvcvideo: Unable to create debugfs 3-20 directory.
[16365.226883] uvcvideo 3-1:1.3: Entity type for entity Processing 7 was not initialized!
[16365.226888] uvcvideo 3-1:1.3: Entity type for entity Extension 8 was not initialized!
[16365.226892] uvcvideo 3-1:1.3: Entity type for entity Camera 6 was not initialized!
[16768.481328] uvcvideo: Failed to query (SET_CUR) UVC control 4 on unit 1: -32 (exp. 4).
[16768.532676] uvcvideo: Failed to query (SET_CUR) UVC control 4 on unit 1: -32 (exp. 4).
[16768.584055] uvcvideo: Failed to query (SET_CUR) UVC control 4 on unit 1: -32 (exp. 4).
[16768.635455] uvcvideo: Failed to query (SET_CUR) UVC control 4 on unit 1: -32 (exp. 4).
[16768.686804] uvcvideo: Failed to query (SET_CUR) UVC control 4 on unit 1: -32 (exp. 4).
[16768.738177] uvcvideo: Failed to query (SET_CUR) UVC control 4 on unit 1: -32 (exp. 4).
[16768.789681] uvcvideo: Failed to query (SET_CUR) UVC control 4 on unit 1: -32 (exp. 4).
[16768.841211] uvcvideo: Failed to query (SET_CUR) UVC control 4 on unit 1: -32 (exp. 4).
[16768.892550] uvcvideo: Failed to query (SET_CUR) UVC control 4 on unit 1: -32 (exp. 4).
[16768.943966] uvcvideo: Failed to query (SET_CUR) UVC control 4 on unit 1: -32 (exp. 4).
[16768.995427] uvcvideo: Failed to query (SET_CUR) UVC control 4 on unit 1: -32 (exp. 4).
[16769.046817] uvcvideo: Failed to query (SET_CUR) UVC control 4 on unit 1: -32 (exp. 4).
[16769.098204] uvcvideo: Failed to query (SET_CUR) UVC control 4 on unit 1: -32 (exp. 4).
[16769.149550] uvcvideo: Failed to query (SET_CUR) UVC control 4 on unit 1: -32 (exp. 4).
[16769.200947] uvcvideo: Failed to query (SET_CUR) UVC control 4 on unit 1: -32 (exp. 4).
[16769.252450] uvcvideo: Failed to query (SET_CUR) UVC control 4 on unit 1: -32 (exp. 4).
[16769.303798] uvcvideo: Failed to query (SET_CUR) UVC control 4 on unit 1: -32 (exp. 4).
[16769.355335] uvcvideo: Failed to query (SET_CUR) UVC control 4 on unit 1: -32 (exp. 4).
[16769.406796] uvcvideo: Failed to query (SET_CUR) UVC control 4 on unit 1: -32 (exp. 4).