Legacy processes and outdated technology are holding credit unions back from serving a key growth driver: small businesses. Fortunately, our Head of Digital Transformation, Reva Rao, is leading the conversation on how to help solve these challenges. Check out her latest article in Credit Union Business from The Banking BUSINESS News Network, LLC for insights on how to transform your digital approach. Thanks Shane Knighton from Travis Credit Union as well!
Digital Transformation Leader l Former Chief Lending Officer l Driving Innovation and Growth in Financial Services
The future growth of your credit union depends on how well you serve small businesses. Yet so many of us are still held back by legacy processes and technology. In my latest article for Credit Union Business, I share practical strategies for reimagining your digital approach so that you can attract and retain these important members. You'll learn how to: -Simplify the member journey to deliver seamless, omnichannel experiences -Rethink onboarding to turn first impressions into lasting loyalty -Modernize operations with automation and AI to boost efficiency Ready to unlock this growth opportunity to reach small businesses? Read the full article here: https://lnkd.in/gA_mRafM At Blend, we are dedicated to providing the tools you need to make this a reality. Let's grow together. Special thanks to Shane Knighton for his contribution to the article! #CreditUnions #SmallBusiness #DigitalTransformation #MemberExperience