This accessibility statement applies to www.equalityadvisoryservice.com
This website is run by the Equality Advisory Support Service. We want as many people as possible to be able to use this website. For example, that means you should be able to:
- change colours, contrast levels and fonts
- zoom in up to 300% without the text spilling off the screen
- navigate most of the website using just a keyboard
- navigate most of the website using speech recognition software
- listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)
We’ve also made the website text as simple as possible to understand.
AbilityNet has advice on making your device easier to use if you have a disability.
How accessible is this website?
We know some parts of this website are not fully accessible:
- When some functions are actioned, a status message appears to advise the current status. This message is not read out to screen reader users automatically.
Feedback and contact information
If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:
- call 0808 800 0082
We’ll consider your request and get back to you within 5 working days.
Reporting accessibility problems with this website
We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact the helpline directly.
Enforcement procedure
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, please let us know and we will discuss with you the next steps.
Contacting us by phone
For people who are deaf, we have British Sign Language tab on our website. This will put you in touch with a BSL interpreter who will then contact us and interpret with one of our staff.
Our contact details are:
Telephone: 0808 800 0082
Technical information about this website’s accessibility
The Equality Advisory Support Service is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
Compliance status
This website is partially compliant with the Web Content Accessibility Guidelines version 2.2 AA standard. The exemptions are listed below.
Non-accessible content
The content listed below is non-accessible for the following reasons.
Navigation and accessing information
- WCAG: 1.3.5 AA: Identify Input Purpose - It will be difficult for motor impaired users to enter the same data again and again if auto suggestion is not provided.
Content that’s not within the scope of the accessibility regulations
PDFs and other documents
Some of our PDFs and Word documents are essential to providing our services. For example, we provide template letters and advice aids as Word documents. Some PDF files are not accessible but wherever possible we have provided an accessible Word version.
The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services. For example, we do not plan to fix newsletter content.
Any new PDFs or Word documents we publish will meet accessibility standards.
What we’re doing to improve accessibility
We have worked hard to ensure that this website is partially compliant with AA WCAG 2.2 and achieved this in July 2024.
Preparation of this accessibility statement
This statement was prepared on the 25th July 2024.
This website was tested on 29th April by Digital Accessibility Centre (DAC).
The website was assessed against the Web Content Accessibility Guidelines WCAG 2.2 DAC tested our main website https://www.equalityadvisoryservice.com/
You can read the full accessibility evaluation here: DAC Report
In addition this website was also tested by Acuma Solutions Ltd . Again the website was assessed against Web Content Accessibility Guidelines WCAG 2.2